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Send another letter stating they failed to respond to your first dispute letter....
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I'm pretty sure it was a copy and paste blanket response from them...
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I'd be cautious sending them the token £1 incase they in fact twist that to say it's payment towards any so called debt....
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Yeah I got that mised up! Well don't just talk about writing a complaint, do it. That's the way to fight back
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Has anyone who's received the default notice already formally disputed the debt? If so then you can raise a complaint with the Financial Ombudsman Service: https://www.financial-ombudsman.org.uk/
Do you know they charge £680 to investigate this, it's free to you, but the company they investigate...
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I think they intentionally left off payment mechanisms to avoid directly violating FCA regulations whilst they try to "cure" past paperwork failures. It may also render the default notice legally invalid;
Under Section 88(1) of the CCA, a statutory Default Notice is strictly required...
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Make sure you send a formal dispute, don't ignore it or they could enter a default judgement. Has anyone that sent a formal dispute received the latest bundle?
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