Originally posted by looperevil
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If you feel they're misrepresenting the nature of the alleged debt in a fraudulent way, you may like to make an official complaint (https://www.fca.org.uk/consumers/how-complain, the firm's own complaints procedure is shown here https://www.nope-no-link.co.uk) and/or report them as a potential scam (https://www.fca.org.uk/consumers/report-scam-us).
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