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Unified Payroll: Payment £6.5k withheld (Hacking apparently!!!)

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    Unified Payroll: Payment £6.5k withheld (Hacking apparently!!!)

    I hope someone can help me here, and suggest some ways of getting this sorted:

    Basically my umbrella company owes me £6.5k and along with Giant, they got hacked?
    I keep calling them but they keep saying directors are working with the banks and we have no idea when we can sort this.
    So. I'm a bit stifled.

    It's a lot of money and I am not getting anything sensible apart from "We don't know when this can be sorted out".
    What can I do?
    Grateful for *any* advice or pointers here please. Thanks

    #2
    Originally posted by Pavanski View Post
    I hope someone can help me here, and suggest some ways of getting this sorted:

    Basically my umbrella company owes me £6.5k and along with Giant, they got hacked?
    I keep calling them but they keep saying directors are working with the banks and we have no idea when we can sort this.
    So. I'm a bit stifled.

    It's a lot of money and I am not getting anything sensible apart from "We don't know when this can be sorted out".
    What can I do?
    Grateful for *any* advice or pointers here please. Thanks
    WE don't 100% know what is happening at unified payroll.

    My advice would be to start using another umbrella and investigate an employment tribunal...
    merely at clientco for the entertainment

    Comment


      #3
      Originally posted by Pavanski View Post
      I hope someone can help me here, and suggest some ways of getting this sorted:

      Basically my umbrella company owes me £6.5k and along with Giant, they got hacked?
      I keep calling them but they keep saying directors are working with the banks and we have no idea when we can sort this.
      So. I'm a bit stifled.

      It's a lot of money and I am not getting anything sensible apart from "We don't know when this can be sorted out".
      What can I do?
      Grateful for *any* advice or pointers here please. Thanks
      Story in Computer Weekly (Junk email required to reach the full article)

      https://www.computerweekly.com/news/...ed-data-breach
      "Being nice costs nothing and sometimes gets you extra bacon" - Pondlife.

      Comment


        #4
        Originally posted by DaveB View Post

        Story in Computer Weekly (Junk email required to reach the full article)

        https://www.computerweekly.com/news/...ed-data-breach
        I don't think that says anything we (or at least I) don't know.

        Supposedly they lost (at least on a temporary basis) access to the bank accounts (what I suspect but no-one will confirm is that a pile of money was been taken from it as well).

        The OP's post above does seem to confirm the latter point...
        Last edited by eek; 14 October 2021, 11:06.
        merely at clientco for the entertainment

        Comment


          #5

          The OP's post above does seem to confirm the latter point...
          Thanks for your replies. And as eek says, I know this much (about the hacking/ransomware etc). What I was asking was what can I do, under the current circumstances to try and recover my money?

          Any help gratefully accepted.

          Comment


            #6
            Originally posted by Pavanski View Post


            Thanks for your replies. And as eek says, I know this much (about the hacking/ransomware etc). What I was asking was what can I do, under the current circumstances to try and recover my money?

            Any help gratefully accepted.
            Employment tribunal is where you need to head - whether they've got the money to pay the amount owed is a very different question...
            merely at clientco for the entertainment

            Comment


              #7
              Slightly offtopic - and I would love DaveB 's comment but one thing I would be checking is how integrated an umbrella's systems are.

              I've discussed this a number of times recently and personally attaching an open banking transaction interface to your accountancy software is a risk too far - better to keep payments as a separate process (download batch file from accountancy software, and run the batch file in the bank software / website manually).

              merely at clientco for the entertainment

              Comment


                #8
                Originally posted by eek View Post
                Slightly offtopic - and I would love DaveB 's comment but one thing I would be checking is how integrated an umbrella's systems are.

                I've discussed this a number of times recently and personally attaching an open banking transaction interface to your accountancy software is a risk too far - better to keep payments as a separate process (download batch file from accountancy software, and run the batch file in the bank software / website manually).
                But to have that kind of firebrake means manual intervention, and that means money needs to be spent on the 'manual' bit.

                Better a penny saved now than a pound lost later, obviously...
                "I can put any old tat in my sig, put quotes around it and attribute to someone of whom I've heard, to make it sound true."
                - Voltaire/Benjamin Franklin/Anne Frank...

                Comment


                  #9
                  Originally posted by cojak View Post

                  But to have that kind of firebrake means manual intervention, and that means money needs to be spent on the 'manual' bit.

                  Better a penny saved now than a pound lost later, obviously...
                  5 minutes work to protect an account that may have £100,000+ flowing through it on a Friday. That to me would be worth the very slight hassle.
                  Last edited by eek; 14 October 2021, 14:17. Reason: Changed time based on a tiny bit of research
                  merely at clientco for the entertainment

                  Comment


                    #10
                    Originally posted by eek View Post

                    Employment tribunal is where you need to head - whether they've got the money to pay the amount owed is a very different question...
                    I know it might sound a bit premature...but is it worth lodging something with the employment Tribunal fairly quickly? Just as a precaution at least?

                    Comment

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