Unified Payroll: Payment £6.5k withheld (Hacking apparently!!!)

[Pavanski]

I hope someone can help me here, and suggest some ways of getting this sorted:

Basically my umbrella company owes me £6.5k and along with Giant, they got hacked?
I keep calling them but they keep saying directors are working with the banks and we have no idea when we can sort this.
So. I'm a bit stifled.

It's a lot of money and I am not getting anything sensible apart from "We don't know when this can be sorted out".
What can I do?
Grateful for *any* advice or pointers here please. Thanks

[eek]

I hope someone can help me here, and suggest some ways of getting this sorted:

Basically my umbrella company owes me £6.5k and along with Giant, they got hacked?
I keep calling them but they keep saying directors are working with the banks and we have no idea when we can sort this.
So. I'm a bit stifled.

It's a lot of money and I am not getting anything sensible apart from "We don't know when this can be sorted out".
What can I do?
Grateful for *any* advice or pointers here please. Thanks

WE don't 100% know what is happening at unified payroll.

My advice would be to start using another umbrella and investigate an employment tribunal...

[DaveB]

I hope someone can help me here, and suggest some ways of getting this sorted:

Basically my umbrella company owes me £6.5k and along with Giant, they got hacked?
I keep calling them but they keep saying directors are working with the banks and we have no idea when we can sort this.
So. I'm a bit stifled.

It's a lot of money and I am not getting anything sensible apart from "We don't know when this can be sorted out".
What can I do?
Grateful for *any* advice or pointers here please. Thanks

Story in Computer Weekly (Junk email required to reach the full article)

https://www.computerweekly.com/news/...ed-data-breach

[eek]

Story in Computer Weekly (Junk email required to reach the full article)

https://www.computerweekly.com/news/...ed-data-breach

I don't think that says anything we (or at least I) don't know.

Supposedly they lost (at least on a temporary basis) access to the bank accounts (what I suspect but no-one will confirm is that a pile of money was been taken from it as well).

The OP's post above does seem to confirm the latter point...

[Pavanski]

The OP's post above does seem to confirm the latter point...

Thanks for your replies. And as eek says, I know this much (about the hacking/ransomware etc). What I was asking was what can I do, under the current circumstances to try and recover my money?

Any help gratefully accepted.

[eek]

Thanks for your replies. And as eek says, I know this much (about the hacking/ransomware etc). What I was asking was what can I do, under the current circumstances to try and recover my money?

Any help gratefully accepted.

Employment tribunal is where you need to head - whether they've got the money to pay the amount owed is a very different question...

[eek]

Slightly offtopic - and I would love DaveB 's comment but one thing I would be checking is how integrated an umbrella's systems are.

I've discussed this a number of times recently and personally attaching an open banking transaction interface to your accountancy software is a risk too far - better to keep payments as a separate process (download batch file from accountancy software, and run the batch file in the bank software / website manually).

[cojak]

Slightly offtopic - and I would love DaveB 's comment but one thing I would be checking is how integrated an umbrella's systems are.

I've discussed this a number of times recently and personally attaching an open banking transaction interface to your accountancy software is a risk too far - better to keep payments as a separate process (download batch file from accountancy software, and run the batch file in the bank software / website manually).

But to have that kind of firebrake means manual intervention, and that means money needs to be spent on the 'manual' bit.

Better a penny saved now than a pound lost later, obviously...

[eek]

But to have that kind of firebrake means manual intervention, and that means money needs to be spent on the 'manual' bit.

Better a penny saved now than a pound lost later, obviously...

5 minutes work to protect an account that may have £100,000+ flowing through it on a Friday. That to me would be worth the very slight hassle.

[Pavanski]

Employment tribunal is where you need to head - whether they've got the money to pay the amount owed is a very different question...

I know it might sound a bit premature...but is it worth lodging something with the employment Tribunal fairly quickly? Just as a precaution at least?