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[QueasyRider]

Yes, call 0800 111 6768. There's loads of options to choose from, i ended up choosing to report a company - some options just lead to a bot, but I spoke to a real person eventually. They then followed up with me by email....

[QueasyRider]

I have also contacted the FCA. They subsequently confirmed in writing that W28 is not registered with them and as such are not authorised to provide any product or service covered by the Consumer Credit Act. Whilst they could not immediately confirm that the pack I received is misleading to the point...