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The Official Car Rant: F**k Mercedes Roadside Assistance *****rs

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    The Official Car Rant: F**k Mercedes Roadside Assistance *****rs

    So as some of you know I liked Mercedeses (sp?) because of their superior build quality thats manages hitting random brick walls and keeps the driver and passengers safe.

    Over the years car manufactures were cutting costs every way they can and for a long time tyres were their target - BMW went with run flats and that justified (in their view) removal of spare tyre, some other cars had small tulipy wheel to replace flat tyre. My motor (fecking ML 63 AMG with list price of like £110k) has normal tyres and zero spare wheel, this was known in advance and my heart was warmed by the fact that I am covered by so-called "Mercedes Roadside Assistance", number to which was helpfully displayed in a sticker on drivers door.

    Yeah, sounds good - at least Merc will turn up fully knowing this model won't have a spare wheel of any kind and sort me out.

    Or so I thought.

    Turned out that these feckers asked a lot of questions (nevermind they could not find car by its reg plate, so had to give them VIN number), and one final was - where did you service your car last? Turns out Mercedes Roadside Assistance is only for people who service their cars AT THE DEALER! And I don't use local because they tried to rip me off £10k on the first Merc I owned, so using specialist who are great price and quality wise. No fooking where it says you have to service car at the dealer - they should have fooking put it on sticker if it was the case!

    And also the wheel was removed to improve my fuel efficiency - 5.5 liter engine doing less than 20 mpg in town sure massively benefited from that!

    The fooking chunts left me on the road with the only helpful suggestion they call RAC for me (paid option but they don't know how much it would cost).

    Thanks for nothing you Mercedes Roadside Assistance fooks!

    Got back home now



    P.S. I do have the AA but a fair assumption was that Mercedes are more suitable to handling situation when fooking car got zero spares whatsoever.

    #2

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      #3

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        #4
        You should get one of those new Teslas.
        Originally posted by MaryPoppins
        I'd still not breastfeed a nazi
        Originally posted by vetran
        Urine is quite nourishing

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          #5
          Originally posted by d000hg View Post
          You should get one of those new Teslas.
          Even worse!
          "A people that elect corrupt politicians, imposters, thieves and traitors are not victims, but accomplices," George Orwell

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            #6
            I'd better call Saul now -

            CLASS ACTION LAWSUIT!

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              #7
              Oh Dear....

              "I can put any old tat in my sig, put quotes around it and attribute to someone of whom I've heard, to make it sound true."
              - Voltaire/Benjamin Franklin/Anne Frank...

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                #8
                From the website:

                "Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars"

                After that it is available if you get your car serviced by a dealer.

                What did you expect? Life time free roadside assistance?
                Last edited by Fraidycat; 21 June 2021, 17:00.

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                  #9
                  Originally posted by AtW View Post
                  So as some of you know I liked Mercedeses (sp?) because of their superior build quality thats manages hitting random brick walls and keeps the driver and passengers safe.

                  bla bla, f'ing bla.
                  I stopped buying new Mercedes and BMWs in the early 90s. The strategy of Merc and BMW is to make their money on parts and servicing by charging exorbitant prices. Pre-1990 Mercs were strong and reliable, todays Mercs are just like any other expensive car and the same goes for safety.

                  BTW: I used a DS7 Crossback for a few months in Europe and it beat the tulip off the Mrec and half the price.
                  "A people that elect corrupt politicians, imposters, thieves and traitors are not victims, but accomplices," George Orwell

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                    #10
                    Originally posted by Fraidycat View Post
                    Life time free roadside assistance?
                    Yes, because the car is stuck without SPARE WHEEL/TYRE BY DESIGN FOREVER.

                    There is nothing on the STICKER INSIDE THE CAR that says it's time limited recovery.

                    That's what I (and in my view any reasonably buyer) can expect from a car with a list price of around £110k.

                    It's not a £23 electronic toy from China.

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