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I hate the phone but it's not difficult to look at the deliveroo menu then find the number and call them directly.
Not all the takeaways have their own delivery people. It's easier for a lad on a moped than it is me in my car too, in many cases, before you ask why I'm not collecting
Also, I don't get takeaways very frequently or else I probably would approach it differently.
It's clear that working conditions for delivery drivers are not acceptable.
When you see on their tracking app that the driver has 100 deliveries before you, when you hear they go to the toilet in their van because they don't have time otherwise, when you see them running between their van and delivery addresses. You know it needs sorting out.
Good news! Zero hours contracts and the gig economy have managed to roll back about 50 years of advances in employment rights in the space of a few years. If this doesn't get knocked on the head now, it will only get worse.
On another note, any sort of pay that leaves you still requiring and eligible for benefits is too low. The minimum wage should be high enough to live on, as a bare minimum. It isn't, and the taxpayer ends up making up the difference through benefits, which to me is nothing short of corporate welfare. So what if it means we pay a little more in the supermarket, or for our deliveries? Nobody in their right mind can object to somebody that is providing us with a service being paid a fair wage for their efforts.
This may be the end of the gig economy so prices for parcel delivery, food delivery, etc will go up.
They would only need to go up if the person wasn't doing enough jobs to earn NMW over their shift though... any idea how common that is?
One upside to the current system is workers are motivated to deliver (pun intended). NMW means if they dawdle about they still get paid.
That doesn't mean I'm saying they shouldn't get it, but it will be interesting how it pans out.
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