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Agency asking for laptop log-in details following termination

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    Agency asking for laptop log-in details following termination

    After leaving a gig (following giving notice) 5 days ago my agency has contacted me to say the end client has a query with laptop password and needs it to get in. In all the contracts I've had this has never been asked of me before after leaving. To be honest I've forgotten the log-in details now anyway. Has anyone else experienced this?

    #2
    Not from agency but from client's security dept. For this reason I always change my password to something I never use anywhere else on my last day. I always clean up the Laptop as much as possible to avoid any private stuff hanging around in temp folders and browser history etc.

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      #3
      Originally posted by Willy Win View Post
      After leaving a gig (following giving notice) 5 days ago my agency has contacted me to say the end client has a query with laptop password and needs it to get in. In all the contracts I've had this has never been asked of me before after leaving. To be honest I've forgotten the log-in details now anyway. Has anyone else experienced this?
      State that the clients SysOps policy which you agreed to adhere to prevents you from disclosing your password to anyone, suggest the client resets the password though AD if they need access
      Originally posted by Stevie Wonder Boy
      I can't see any way to do it can you please advise?

      I want my account deleted and all of my information removed, I want to invoke my right to be forgotten.

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        #4
        FTFY

        Originally posted by Eirikur View Post
        I always clean up the Laptop, as much as possible, to avoid any of my specialist animal porn hanging around in temp folders and browser history etc.
        The Chunt of Chunts.

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          #5
          Is this the gig you quit 2 weeks in?
          'CUK forum personality of 2011 - Winner - Yes really!!!!

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            #6
            Originally posted by northernladuk View Post
            Is this the gig you quit 2 weeks in?
            Indeed it is...

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              #7
              That is information between you and the client, the agency should not be involved in the client's security policies. Of course, if you really left the client in the lurch, they might just insist on going through the agent.

              My advice? Contact the client directly and politely and professionally assist them. Once the issue is resolved, let the agent know. If the agent gets annoyed, tell them that the client security policy prohibited you from divulging the information to them.
              {emotionless greeting}

              Three Word Slogan

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                #8
                Exactly this:-

                Originally posted by WTFH View Post
                That is information between you and the client, the agency should not be involved in the client's security policies. Of course, if you really left the client in the lurch, they might just insist on going through the agent.

                My advice? Contact the client directly and politely and professionally assist them. Once the issue is resolved, let the agent know. If the agent gets annoyed, tell them that the client security policy prohibited you from divulging the information to them.
                The Chunt of Chunts.

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                  #9
                  I assume you did a full handover so it seems an odd request - wouldn't they just reinstall the machine for safety's sake if nothing else?

                  I don't even have admin rights on the machine I'm using here...

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                    #10
                    Originally posted by Willy Win View Post
                    Indeed it is...
                    So what did you do in the end?
                    'CUK forum personality of 2011 - Winner - Yes really!!!!

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