Originally posted by TheDude
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If you paid by credit card, use Apple support and keep a log of the conversation. If they aren't going to help you, then state that the goods were clearly never fit for intended purpose at point of sale and therefore the goods have been at fault since this time. Perform a credit card chargeback. It may be a lemon of a laptop or a wider problem with the model, but your main concern should be getting a refund in line with consumer law.
I know lots of people running older Macs, because the new ones are often junk. Design flaws across the Pro and Air range. I use a 2013 Air for this reason and it keeps on chugging away.
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