I determined that the issue I was having with mine was somehow linked to USB... if my machine was running for long periods the headset would start to get little glitches but rebooting (or unplugging and plugging back in) would resolve it. Had similar on my USB web-cam. Unclear if it was a hardware issue on an ageing Mac or a driver/OS glitch but my shiny new Mac has built-in mic and camera which work very solidly.
Although I have also determined my new Mac needs to be rebooted every couple of weeks - odd weird things start building up. I was quite surprised considering Windows can run for months without a restart and Mac is supposed to be the stable one!
- Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
- Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!
Reply to: MS Teams keeps killing my headset?
Collapse
You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:
- You are not logged in. If you are already registered, fill in the form below to log in, or follow the "Sign Up" link to register a new account.
- You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
- If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
Logging in...
Previously on "MS Teams keeps killing my headset?"
Collapse
-
Originally posted by d000hg View PostAmazon issued a no-quibble refund even though I bought in 2019, so I've just decided to buy something else and test. Gone for something from Jabra this time... they even have the "Teams certified" sticker which presumably means damn-all.
I did a google search for the part number and loads of places list it as MS Certified, so I've also raised a ticket with Jabra to see what they say about that part number.
Leave a comment:
-
Originally posted by d000hg View PostAmazon issued a no-quibble refund even though I bought in 2019, so I've just decided to buy something else and test. Gone for something from Jabra this time... they even have the "Teams certified" sticker which presumably means damn-all.
Leave a comment:
-
Amazon issued a no-quibble refund even though I bought in 2019, so I've just decided to buy something else and test. Gone for something from Jabra this time... they even have the "Teams certified" sticker which presumably means damn-all.
Leave a comment:
-
Originally posted by d000hg View PostIt's a wired USB headset from Sennheiser, nothing special £30 or so but it's a current model bought to replace an older once I'd worn out. Teams client on Mac.
I'm not aware it HAS any software to update but surely Teams should just be using standard communications API to your selected sound device, like everything else, and this headset appears to work on other apps. I'm sure it used to work, unless it's a Mac OS update issue (Catalina).
Several people have reported the web version of Teams doesn't have this problem so I might try that. If so this would imply Teams IS doing something 'clever'...
Leave a comment:
-
It's a wired USB headset from Sennheiser, nothing special £30 or so but it's a current model bought to replace an older once I'd worn out. Teams client on Mac.
I'm not aware it HAS any software to update but surely Teams should just be using standard communications API to your selected sound device, like everything else, and this headset appears to work on other apps. I'm sure it used to work, unless it's a Mac OS update issue (Catalina).
Several people have reported the web version of Teams doesn't have this problem so I might try that. If so this would imply Teams IS doing something 'clever'...
Leave a comment:
-
Originally posted by SteelyDan View PostI did; no noticeable difference tbh.
I've never bothered with bluetooth headsets as I'm worried that I'll forget to recharge them and my Plantronics cable is long enough to move around with them on anyway...
Leave a comment:
-
I did the plantronics hub update too. It didn't change the firmware on the device, I think it's just an app update.
As I use client kit, I don't have the plantronics hub installed on that so the update wouldn't have made any difference to connectivity.
I have found that sometimes using a dedicated bluetooth dongle that's paired with the headset works more reliably than using built in bluetooth. Maybe worth a try if that's an option.
Leave a comment:
-
+1.
PC on Teams using a usb Plantronic Headset.
The Plantronic Hub alerted me to an update a couple of days ago - have you updated the software yet?
Leave a comment:
-
I also use Plantronics which is quite good (Blackwire 5220 USB, or some such) .
You don't say what device you're using, but might it need a firmware/driver update? I had a Plantronics hub update notification 2 days ago.
Leave a comment:
-
I have a plantronics device and a jabra headset. The platronics is just a single in-ear thing with a little mic boom coming out of it and it's worked really well. The jabra one is proper headphones, noise cancelling jobby but that is 'MS certified'. Other than a feeling like my ears have been squashed, I've not noticed any difference in connectivity performance.
I would suggest you try another headset if you can. How old is the kit? Maybe it's just on its way out?
Leave a comment:
-
Not had any issues with mine. Teams on MacOs + USB Plantronics Headset.
Leave a comment:
-
Originally posted by eek View PostAre you playing music through it all night or just leaving it switched on without any sound going through?
It seems I am not alone though: Teams audio drops after a few minutes when using bluetooth devices - Microsoft Community
Same symptoms, it only happens using Teams. I see no solution, MS drones simply say "you should use a Teams certified device"... surely MS haven't made the only video-calling app in the world that needs special headsets?!
Leave a comment:
- Home
- News & Features
- First Timers
- IR35 / S660 / BN66
- Employee Benefit Trusts
- Agency Workers Regulations
- MSC Legislation
- Limited Companies
- Dividends
- Umbrella Company
- VAT / Flat Rate VAT
- Job News & Guides
- Money News & Guides
- Guide to Contracts
- Successful Contracting
- Contracting Overseas
- Contractor Calculators
- MVL
- Contractor Expenses
Advertisers
Contractor Services
CUK News
- Streamline Your Retirement with iSIPP: A Solution for Contractor Pensions Sep 1 09:13
- Making the most of pension lump sums: overview for contractors Sep 1 08:36
- Umbrella company tribunal cases are opening up; are your wages subject to unlawful deductions, too? Aug 31 08:38
- Contractors, relabelling 'labour' as 'services' to appear 'fully contracted out' won't dupe IR35 inspectors Aug 31 08:30
- How often does HMRC check tax returns? Aug 30 08:27
- Work-life balance as an IT contractor: 5 top tips from a tech recruiter Aug 30 08:20
- Autumn Statement 2023 tipped to prioritise mental health, in a boost for UK workplaces Aug 29 08:33
- Final reminder for contractors to respond to the umbrella consultation (closing today) Aug 29 08:09
- Top 5 most in demand cyber security contract roles Aug 25 08:38
- Changes to the right to request flexible working are incoming, but how will contractors be affected? Aug 24 08:25
Leave a comment: