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[SteelyDan]

If you're that concerned just send it back via your local post office recorded/signed for & claim the postage costs against your Ltd Co. expenses.
If you're not overly concerned & wish to drag this out, then just put it somewhere at your home where it won't get damaged & wait for them...

[SteelyDan]

Thanks to you both for replying (sorry no idea how to multi-quote on here) ..I've often pondered these multi-tools & wondered what the hell they could be used for, so thanks for suggesting their use...they're not expensive (for just the body) so am thinking I might get one. I reckon my CXT 10v batteries...

[SteelyDan]

Talking of power tools, has anyone got, or used one of these multi-tools? https://tools4trade.co.uk/collection...tool-body-only

what exactly does/can it do?

[SteelyDan]

Reminds me of one of those ladies compacts that my grandmother used to use.
Just sayin'
...

[SteelyDan]

I've just had direct experience of this through working for a consultancy, and, yes, their (the consultancy) end client was the 'decider', so the role which was Outside before the changes came in, then went Inside, as determined by the end client, based on the new 'off-payroll' rules....