Originally posted by cojak
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1) the contractor or
2) the agency they give £50,000 a year to and need to keep 100% happy to ensure they remain on that agency's PSL...
The entire reason I've spent so long working on what I'm doing is because the only way to fix this industry is to remove every reason that an agency can use to stop you working through your preferred umbrella.
Because once that's done umbrellas will only have a single master (their contractors) and some will be able to stand up to the agencies.
For other reasons see the CUK news article earlier today on umbrella chasing agency payments by Safe Collections (they don't for reasons explained in the first paragraph).

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