Went to another branch of my health club last night – change of scenery, plus they have an excellent Pilates class (both in the teacher and the clientele – the class is between two pole dancing classes, hence serious totty around for this mid class!)
This branch has a car park barrier and you validate the ticket.
On my way out, reception took my ticket and swapped for another. 5 mins later I was at the barrier, and ticket rejected – told validated 16 minutes in advance.
Went back to reception, denied that they swapped ticket, spouting crepe and not listening to me. Even another member asked me the time I entered and the time on the ticket, and how they were different proving they were in the wrong.
I lost it – yelled ‘Will you shut up and listen to me!’
Duty manager came over, gave the ‘don’t you dare tell me to shut up’ and getting more shouty not helping things, refusing to give me a fresh card to exit the car park with, demanding I pay 80p despite only having a credit card which they refused as amount too low.
I walked out of reception, then came back to challenge their incompetence when they were laughing as I was leaving.
Will be interesting to see if they have blocked my entry when I visit this evening – seriously worried that my membership has been terminated over their incompetence!
This branch has a car park barrier and you validate the ticket.
On my way out, reception took my ticket and swapped for another. 5 mins later I was at the barrier, and ticket rejected – told validated 16 minutes in advance.
Went back to reception, denied that they swapped ticket, spouting crepe and not listening to me. Even another member asked me the time I entered and the time on the ticket, and how they were different proving they were in the wrong.
I lost it – yelled ‘Will you shut up and listen to me!’
Duty manager came over, gave the ‘don’t you dare tell me to shut up’ and getting more shouty not helping things, refusing to give me a fresh card to exit the car park with, demanding I pay 80p despite only having a credit card which they refused as amount too low.
I walked out of reception, then came back to challenge their incompetence when they were laughing as I was leaving.
Will be interesting to see if they have blocked my entry when I visit this evening – seriously worried that my membership has been terminated over their incompetence!
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