Agency very slow to pay

[Craiggg73]

I have been working for an agency for sometime and usually the payment is more or less on time. However the previous last payment was a couple of weeks late. The current payment is a month overdue (paid monthly) and they finally paid but only 3/4 of the money. They say it was a mistake and the rest will follow shortly.

I am concerned as have had a bad experience in the past when a company i was working for went Bankrupt and I lost a lot of money.
I have emailed them many times over the last month asking what the problem is and have received no answers.
How would I stand contacting the customer and asking them if they can pay me direct or ask them to withhold payment to the agency till things are clarified?

[NotAllThere]

Have you credit checked the ageny?

[WTFH]

How would I stand contacting the customer and asking them if they can pay me direct or ask them to withhold payment to the agency till things are clarified?

You'll most likely be in breach of contract, instant termination, no chance of payments.
Also, if the agent is short of cash then telling someone not to pay them will not help them get cash.

1. Check the payment terms in your contract
2. Credit check the agency
3. Consider getting debt collectors in (Safe Collections post on here and seem to get good reviews)

[TwoWolves]

Find the name of the director and arrange a meeting to discuss this (by phone). If that doesn't work go to their office.

[SueEllen]

Why haven't you picked up the phone and spoken to someone? That's the first thing you do if they don't respond to emails.

[Spikeh]

Speak to someone first, try to resolve it, then maybe mention the Late Payments Act (get your facts straight first). Tell them you'll be charging them interest if they don't pay up within the terms on your contract:

https://www.legislation.gov.uk/ukpga/1998/20/contents

[fullyautomatix]

Have you considered hiring MF?? For a small cut in fee he will pop round and give the agency guy something he wont forget all his life.

[tarbera]

Danger, Will Robinson

I am concerned as have had a bad experience in the past when a company i was working for went Bankrupt and I lost a lot of money.

cool you will be a ipse+ member and have £10K insurance in place?

[vetran]

Have you considered hiring MF?? For a small cut in fee he will pop round and give the agency guy something he wont forget all his life.

A nasty little rash?