Orange Genie: umbrella won't let me submit invoices.

[cojak]

Yes, I agree.

Anymore whining without progress from the OP may result in the moderators locking this thread...

Emailing isn't getting you anywhere. Do as Big Bird and eek suggest and call them.

[NotAllThere]

I was beginning to think that the reason they won't let him submit invoices is because he's not actually working for them...

[TestMangler]

Does anyone know if OrangeGenie responded to the OP's email to OrangeGenie yet and if he is now allowed to log in to the OrangeGenie portal to submit his invoices ?

If not, what do we suggest the OP does about it ? I think the OP should phone Orangegenie using OrangeGenie's telephone number and ask why he can't log in to the Orangegenie portal to submit his invoices.

NLUK, can you assist with this problem with the OrangeGenie email address and the OrangePortal. I gather the OP can't log on to the OrangeGenie portal using his Orangegenie user id and password to submit his invoices.













Slow day at Client Co today

[TheFaQQer]

NLUK, can you assist with this problem with the OrangeGenie email address and the OrangePortal. I gather the OP can't log on to the OrangeGenie portal using his Orangegenie user id and password to submit his invoices.

I think he should chalk it up to experience and move on to another gig.

[TestMangler]

I think he should chalk it up to experience and move on to another gig.

Agree He's not cut out to be a contractor and should think about going permie.

[Big Bird]

What happened?

So what is the current status? We have spent all this time providing advice and it wouldn't be right that you just disappear and not close the case. Are they still not doing their job?

[cojak]

We think that a competitor might have posted this thread, Big Bird.

(this is why I challenged you, I thought you worked for OrangeGenie!)

[NervousRexx]

Oh no - not that genie again.

[helpFul]

Agree He's not cut out to be a contractor and should think about going permie.

I've only been a contractor since 1982. What are you "cut out to be" ?

[helpFul]

So what is the current status? We have spent all this time providing advice and it wouldn't be right that you just disappear and not close the case. Are they still not doing their job?

As a guess, I asked Orange Genie for a new "I forgot my password" response online.

I was then able to log in with the replacement password they sent me.

I never rescinded my original password.

Orange Genie have ignored all of my correspondence on this matter.