Originally posted by d000hg
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No, there is no such published point of contact - maybe this is hard when the support team is distributed all around the world? All communications to support team is done from within portal. -
I didn't post on these threads for several days and then the poster Dhoog directed a question to me so I answered it.Originally posted by northernladuk View Post
You not got a new phone yet and this thread can die?
You are rude and not at all helpfulComment
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Now that I have a new back up phone as well as my day to day phone I hope to avoid these issues.
Would I be able to ask provider for back up sim so that if I lose my phone and I'm abroad I can make a call and they will activate new sim?Comment
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You can ask your service provider how much they would charge for a service like that, they may offer it, or they may not.Originally posted by Baddish View PostNow that I have a new back up phone as well as my day to day phone I hope to avoid these issues.
Would I be able to ask provider for back up sim so that if I lose my phone and I'm abroad I can make a call and they will activate new sim?
We don't know who your provider is, we don't know what type of phone you have, we don't know what type of contract you have.…Maybe we ain’t that young anymoreComment
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I am with EE.Originally posted by WTFH View Post
You can ask your service provider how much they would charge for a service like that, they may offer it, or they may not.
We don't know who your provider is, we don't know what type of phone you have, we don't know what type of contract you have.
I have Samsung galaxy with Blackberry priv as back up. My contract is SIM onlyComment
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Why don't you ring them an ask rather than putting all this pointless drivel on here and getting the same answer? Like try do something for yourself for a change? You might find it quite refreshing to do something by yourself.Originally posted by Baddish View Post
I am with EE.
I have Samsung galaxy with Blackberry priv as back up. My contract is SIM only'CUK forum personality of 2011 - Winner - Yes really!!!!
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doable with an eSim - not practical with a standard sim.Originally posted by Baddish View Post
I am with EE.
I have Samsung galaxy with Blackberry priv as back up. My contract is SIM onlymerely at clientco for the entertainmentComment
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well the whole idea of backup device is for when I am overseas and I lose or get my main handy stolen I can have an easy fallback. If I can't have a spare sim then in my opinion the provider hasn't thought through what I think is a common use case. If I am in a country where I can get a replacement EE sim then yes I think this is acceptable but if I can't get replacement from high street then I am scuppered.Comment
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You are scuppered because you can't accept any responsibility and you haven't thought through what you can do as a professional.Originally posted by Baddish View Postwell the whole idea of backup device is for when I am overseas and I lose or get my main handy stolen I can have an easy fallback. If I can't have a spare sim then in my opinion the provider hasn't thought through what I think is a common use case. If I am in a country where I can get a replacement EE sim then yes I think this is acceptable but if I can't get replacement from high street then I am scuppered.
Thread closed.…Maybe we ain’t that young anymoreComment
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