Got a question about a change management strategy....

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vetran replied

4 July 2015, 09:54
Originally posted by mudskipper View Post

I read it and hear blah, blah, blah in my head.

cojak & SM hear cash registers who is right?
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SimonMac replied

2 July 2015, 11:50
Originally posted by DimPrawn View Post

What a load of old guff. Sounds like a public sector wet dream to spend tax payers money....

Who do you think they spend it on
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cojak replied

2 July 2015, 11:28
Originally posted by DimPrawn View Post

What a load of old guff. Sounds like a public sector wet dream to spend tax payers money....

We earn a load of dosh out of it, sweet cheeks...
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DimPrawn replied

2 July 2015, 11:25
What a load of old guff. Sounds like a public sector wet dream to spend tax payers money....
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SimonMac replied

2 July 2015, 08:12
Originally posted by cojak View Post

Oh, I quite agree. The strap line on my Twitter account is 'When Real Life meets Best Practice, Real Life usually wins.'

I prefer, "Best Practice, the first thing that is usally cut when things go wrong"
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cojak replied

2 July 2015, 08:03
Originally posted by SimonMac View Post

I still think Eek has the right approach "Dump it and run"

Oh, I quite agree. The strap line on my Twitter account is 'When Real Life meets Best Practice, Real Life usually wins.'
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SimonMac replied

2 July 2015, 07:59
Originally posted by cojak View Post

Sorry - that should have read 'Maybe ST [the process] should simply be Service Implementation? '

Dufus...

I still think Eek has the right approach "Dump it and run"
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cojak replied

2 July 2015, 07:56
My last rate was a hike up....
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eek replied

2 July 2015, 07:55
Originally posted by SimonMac View Post

Its simple, Cojak charges more than me, so I would say she is right and I am wrong

knowing both your rates, are you sure about that.....
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mudskipper replied

2 July 2015, 07:52
Originally posted by DaveB View Post

No wonder the OP is confused. I certainly am

I read it and hear blah, blah, blah in my head.
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cojak replied

2 July 2015, 07:46
Originally posted by SimonMac View Post

I was getting at Service Transition (in the OPs question) is about more than just Change, wether you call it Transition/Introduction/Acceptance the objective should be the same.

I'm not sure if Introduction/Acceptance has come in new versions of ITIL or just names used in the wider ITSM community, guess I need to brush up on the latest terms

Sorry - that should have read 'Maybe ST [the process] should simply be Service Implementation? '

Dufus...
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SimonMac replied

2 July 2015, 07:41
Originally posted by DaveB View Post

No wonder the OP is confused. I certainly am

Its simple, Cojak charges more than me, so I would say she is right and I am wrong
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eek replied

2 July 2015, 07:25
Originally posted by SimonMac View Post

I was getting at Service Transition (in the OPs question) is about more than just Change, wether you call it Transition/Introduction/Acceptance the objective should be the same.

I'm not sure if Introduction/Acceptance has come in new versions of ITIL or just names used in the wider ITSM community, guess I need to brush up on the latest terms

Isn't it just called dump (introduce) and run (acceptance).... or am I looking at it from the money saving viewpoint of its finished we can bin the contractor now....

Last edited by eek; 2 July 2015, 07:31.
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DaveB replied

2 July 2015, 07:23
No wonder the OP is confused. I certainly am
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SimonMac replied

2 July 2015, 07:09
Originally posted by cojak View Post

Yes, but you also pointed out earlier that Service Transition is an over-arching term for Change, Release and Deployment.

Maybe ST should simply be Service Introduction?

I was getting at Service Transition (in the OPs question) is about more than just Change, wether you call it Transition/Introduction/Acceptance the objective should be the same.

I'm not sure if Introduction/Acceptance has come in new versions of ITIL or just names used in the wider ITSM community, guess I need to brush up on the latest terms
Leave a comment: