The first invoice will always be the most important one to watch closely. Did the timesheet go to the approver or is their spam filter blocking it? (happens a lot for me). Did the client approve it? Be polite but direct with your client. Did the agent use self billing and is it actually working? Did the client receive an invoice? (not your problem but the agent may delay payment).
The other thing you might see is when the agency finance team announces their own payment schedule and seasonal disruptions due to staff holidays that they expect contractors to suck up even if it breaches the terms of your contract.



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