Floors2Go - Total A**Wipes

[NorthWestPerm2Contr]

Ok I called Card company and they said I can't claim it back because I cancelled the transaction and they don't have to refund the money by card by law (their policy happens to be to "refund" it by cheque)

any idea what to do here - or am I going to have to go to court?

[BA to the Stars]

Ok I called Card company and they said I can't claim it back because I cancelled the transaction and they don't have to refund the money by card by law (their policy happens to be to "refund" it by cheque)

any idea what to do here - or am I going to have to go to court?

Get to Trading Standards - see what they advise

[NorthWestPerm2Contr]

Called the head office after sending a letter. They don't seem in the slightest bothered by my threats to take them to court or the fact they are not refunding my money!

Really need to start contacting organisations about this...

[eek]

Called the head office after sending a letter. They don't seem in the slightest bothered by my threats to take them to court or the fact they are not refunding my money!

Really need to start contacting organisations about this...

You really should have started doing that weeks again.

[mudskipper]

Ok I called Card company and they said I can't claim it back because I cancelled the transaction and they don't have to refund the money by card by law (their policy happens to be to "refund" it by cheque)

any idea what to do here - or am I going to have to go to court?

Where was that thread saying there was no point in paying by credit card....

[eek]

Where was that thread saying there was no point in paying by credit card....

you're fine paying by credit card provided you're not a muppet.

[TheFaQQer]

Where was that thread saying there was no point in paying by credit card....

He didn't pay by credit card.

[mudskipper]

He didn't pay by credit card.

I know. If he had, he'd be covered. There was a very long thread saying that you get the same protection on debit card.

[TheFaQQer]

Called the head office after sending a letter. They don't seem in the slightest bothered by my threats to take them to court or the fact they are not refunding my money!

That's because they don't think you'll do it. If everyone who threatened to sue took companies to court, there would be no time to do any business.

So stop moaning and threatening, do it. Worst case, you cause them the hassle of fighting it and it costs you £30 in court costs.

[TheFaQQer]

I know. If he had, he'd be covered. There was a very long thread saying that you get the same protection on debit card.

Ah - gotcha. I thought you were saying that there is no point in paying by card.

With you now, and I can't be bothered looking for the other thread.