Reply to: Floors2Go - Total A**Wipes

[Platypus]

Let the bank do its stuff then don't expend any further energy on them, IMO.

[NorthWestPerm2Contr]

Contacted the card company and holding Floors2Go for non-delivery of goods (30 days has passed).

Should I take them to court as well (I'd love to do that) or would that not work since I already contacted Bank.

[TheFaQQer]

I know. If he had, he'd be covered. There was a very long thread saying that you get the same protection on debit card.

Ah - gotcha. I thought you were saying that there is no point in paying by card.

With you now, and I can't be bothered looking for the other thread.

[TheFaQQer]

Called the head office after sending a letter. They don't seem in the slightest bothered by my threats to take them to court or the fact they are not refunding my money!

That's because they don't think you'll do it. If everyone who threatened to sue took companies to court, there would be no time to do any business.

So stop moaning and threatening, do it. Worst case, you cause them the hassle of fighting it and it costs you £30 in court costs.

[mudskipper]

He didn't pay by credit card.

I know. If he had, he'd be covered. There was a very long thread saying that you get the same protection on debit card.

[TheFaQQer]

Where was that thread saying there was no point in paying by credit card....

He didn't pay by credit card.

[eek]

Where was that thread saying there was no point in paying by credit card....

you're fine paying by credit card provided you're not a muppet.

[mudskipper]

Ok I called Card company and they said I can't claim it back because I cancelled the transaction and they don't have to refund the money by card by law (their policy happens to be to "refund" it by cheque)

any idea what to do here - or am I going to have to go to court?

Where was that thread saying there was no point in paying by credit card....

[eek]

Called the head office after sending a letter. They don't seem in the slightest bothered by my threats to take them to court or the fact they are not refunding my money!

Really need to start contacting organisations about this...

You really should have started doing that weeks again.

[NorthWestPerm2Contr]

Called the head office after sending a letter. They don't seem in the slightest bothered by my threats to take them to court or the fact they are not refunding my money!

Really need to start contacting organisations about this...

[BA to the Stars]

Ok I called Card company and they said I can't claim it back because I cancelled the transaction and they don't have to refund the money by card by law (their policy happens to be to "refund" it by cheque)

any idea what to do here - or am I going to have to go to court?

Get to Trading Standards - see what they advise

[NorthWestPerm2Contr]

Ok I called Card company and they said I can't claim it back because I cancelled the transaction and they don't have to refund the money by card by law (their policy happens to be to "refund" it by cheque)

any idea what to do here - or am I going to have to go to court?

[mudskipper]

After last nights discussion about SEO I'm slightly disappointed that this thread wasn't number 1 on Google when I looked for Floors2Go.

Get your act together Admin.

Sounds like I missed all the fun...

[Scrag Meister]

After last nights discussion about SEO I'm slightly disappointed that this thread wasn't number 1 on Google when I looked for Floors2Go.

Get your act together Admin.

[NorthWestPerm2Contr]

Lob a few of these in the door

Stink bombs

best idea I heard all day! If I hadn't gone and made it clear how I felt about the company then I'd definitely consider it!