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They said to be there for 10am, and be 30 minutes early, (i.e. 09:30) as were, it transpired, another 20 people, so we endured rush hour Birmingham motorway traffic to get there for 9 am, hoping for an early session. Then waited, and waited and waited... At 2:30pm they asked all those up for driving offences whether they wanted to come back another day as they were busy doing prisoners, who come first. No one volunteered. My mother was flagging by lunchtime, seriously knackered by 4pm when finally her case was heard and then we had rush hour traffic on the way back. Pretty shameful stuff. Everything seemed amateurish, or perhaps they acted convincingly like amateurs, which included making mistakes and not knowing anything.
It seems harsh to do ban, 6 points would have been far more appropriate.
I told her her to say she needs the car for shopping, as she does. But when they asked her if she could manage without a car she said she could still get to the shops. Yes, by bus. Nuts. So they had easy meat this day.
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