EDF Energy

[Freamon]

Anyone tried to call them recently? Their call centre has a recorded message saying "we're very busy because we're currently switching IT systems", and I've now been on hold for 40 mins and counting. I smell another large IT programme catastrophe.

[eek]

"we're very busy because we're currently switching IT systems",

Given that you work in IT surely you know that that means give up and try in a couple of days time.

[Freamon]

Given that you work in IT surely you know that that means give up and try in a couple of days time.

Looking around on other sites it seems like they have been in this state for a couple of weeks or more.

Anyway I'm now part of their abandoned call statistics, thanks to the battery on my cordless hands free phone running out.

[ctdctd]

Looking around on other sites it seems like they have been in this state for a couple of years or more.

FTFY - speaking as a customer who has had an "online" tariff for the last 10 months with no access to it online

[AtW]

Have you tried turning on and off your phone?

[eek]

Have you tried turning on and off your phone?

Have you tried turning on and off your electricity company?

[Sysman]

Have you tried turning on and off your electricity company?

LOL. Visions of a power generation company on the phone to support:

"Reboot the computer"
"Can't do that, it's running the grid"

[AtW]

Have you tried turning on and off your electricity company?

I've tried last year when they attempted to insist I have to spend 12 months with PAYG meter

[d000hg]

Is EDF one of the ones who just increased their rates? Maybe they want to stop people being able to switch!

[Sysman]

I've tried last year when they attempted to insist I have to spend 12 months with PAYG meter

You want to avoid those things. They eat up your tokens even when the mains is switched off.