Anyone know anything about Change Management?
-
-
Yep, it's about managing change.
HTH -
As its Friday - and I am in a good mood......Originally posted by thelurker View Post
Yes - Whats your issue?Comment
-
It pays OK if you have the right background for the contract.Originally posted by thelurker View PostComment
-
I have interview and being asked to present on the question below:
You are required to implement a project in a GP Practice, they are not happy with the product, how would you deal with this?
Any help would be appreciatedComment
-
Look up some of the ITIL CM case studies at OCG.
Do you know what product/aspect of the service they are not happy with?? I may be able to let you have something a bit more specific.
PZZComment
-
-
PM me and I'll see what I can do (I have a reasonable amount of experience in implementation in General Practice).Comment
-
Can be anything I am told, but most likely a new IT system, have to present for 10 minutes.
Its a question more suited to interview so no idea how to stretch an answer to 10 minutes..Comment
-
That's a bit vague isn't it?
You could squeeze Chg Mgt in there if you tried but I'd tell them that I'd find out why they're unhappy first - a lot of that is in BA territory way before it got to the Change Mgr.
Probe reasons for the unhappiness - Not to requirements? Not to budget? Fearful of disrupting the surgery (now wandering into Chg Mgt territory...)?"I can put any old tat in my sig, put quotes around it and attribute to someone of whom I've heard, to make it sound true."
- Voltaire/Benjamin Franklin/Anne Frank...Comment
Comment