Bye bye..

[SueEllen]

Tata says M&S.

M&S ousts Indian outsourcer accused of £300m cyber attack failures
https://www.telegraph.co.uk/business...er-atack-fail/

M&S ousts Indian outsourcer accused of £300m cyber attack failures

Marks & Spencer has ditched the Indian IT outsourcing giant accused of being at fault for its devastating cyber attack earlier this year.

The retailer, which lost an estimated £300m from the hack, has ended a long-running contract with Tata Consultancy Services (TCS) to operate the FTSE 100 company’s technology helpdesk.

M&S cancelled the deal in July, just months after the crippling cyber hack forced it to shut down online sales for weeks and left shelves empty.

The Indian group denied it was at fault for the attack, but the move to end the contract so soon afterwards will raise questions over why it was not renewed.

[DoctorStrangelove]

Well goodness gracious me.

Whoever will be doing the needful doings from now on?

[ladymuck]

They'll insource for a few years and then a new CEO will have something to prove and it'll get outsourced again.

[sadkingbilly]

they moved the M&S bank away from TCS in 2020.
Quite lucrative, that was.

[courtg9000]

M&S have had some atrocious IT suppliers over the years!
But some of the stories I have heard about TCS over the years really make me cringe.
We haven't heard the last of these cyber attacks where TCS is a supplier IMHO

[sadkingbilly]

maybe they'll give the gig to Crapita, or hitachi??

[courtg9000]

maybe they'll give the gig to Crapita, or hitachi??

I think Crapita might have been there already.

I know Cap Gemini, IBM, Computacenter and Fujitsu have all had the "pleasure" as well!
Wouldn't surprise me if all of the "household names" past and present had, had a shot, for example, EDS? Remember them?!
They really are a crap client with crappy management and a history of it.

[malvolio]

I think Crapita might have been there already.

I know Cap Gemini, IBM, Computacenter and Fujitsu have all had the "pleasure" as well!
Wouldn't surprise me if all of the "household names" past and present had, had a shot, for example, EDS? Remember them?!
They really are a crap client with crappy management and a history of it.

Was part of a Capita Bid team for them many years ago. Yet another company demanding a detailed ITT that they gave to some else to implement (badly, I should point out...).

One example of their professionalism - left home at 6 am to get to a review meeting at 9:00 on the south Bank, and got a phone call at 8:50, as I was signing in at Reception, to say it was cancelled. I later discovered the PM had gone on a time management course...