ClientCo on the rate cut wagon at 10%

[northernladuk]

As with most walks of life, I've found that the good ones are pretty good, but the bad ones are worse than useless - and there tend to be more bad than good.

I've found that certain offshore teams have had a tendency to deliver the bare minimum without any proactive impetus. I've also seen quite a bit of slopey shoulders / downright lies to try and get out of things, eg. yesterday we asked the team in Bangalore who was monitoring the service requests with the vendor and were told immediately "there aren't any open requests, so we don't have to monitor them". While on the call, I looked up one of the requests, and the last update (over a month ago) was from the vendor saying "I can't transfer this to the specific team as it's a new request - please close this one and raise a new one for that team". Today's call "oh yes, he has raised the SR and is managing it..."

I currently work with two different off-shore centres in different countries - the good guys are good, but there's a lot of laziness out there that I see.

+1 to all that.

[Scrag Meister]

Have replied accepting the rate if they drop my notice to 1 week, or they can revert to my pre - rise rate and maintain the notice at 4 weeks.

Now we wait and see if either fly.

Reply is basically take it or leave it.

Just checking if I work notice or immediate termination.

[ChimpMaster]

Reply is basically take it or leave it.

Just checking if I work notice or immediate termination.

Simple - if they aren't honouring the contract now, then why should you honour it when you choose to leave?