Living a Nightmare with SJD Accountancy

**malvolio** · 2 March 2023, 16:46

Bit late now, I'm afraid - shame you weren't here a few years ago when a huge number of posters reported the same issues and left them in their droves.

You won't get anywhere asking them to do stuff; I got no response to any of my complaints despite a host of serious issues. In my case I sourced a new accountant and let them sort it out as best they could. Even then I had four months of fines from HMRC because SJD kept sending in MTI reports after I'd left them, meaning HMRC thought I was earning double what I actually was and where is the missing tax please... To call them incompetent cowboys is being generous.

Good luck

**northernladuk** · 2 March 2023, 17:18

Originally posted by Londonup View Post

Is someone in a similar situation?

Yep. Every single SJD customer that hasn't had the wherewithal to leave yet.

It's like that guy that posted saying he's happy with SJD's service so he's going to stay. And we said, until the inevitable happens and you have a problem, which he did.

Good luck with a resolution. As soon as you get one leave ASAP.

**Londonup** · 2 March 2023, 17:27

How a company can get away with this?

I have a written email where they commit to pay any incurred penalties becasue of the delays. Now, they dont reply and the penalty increases. I dont know what to do...

Please let me know if you know someone in SJD which I can contact.

PT: Its very interesting to see that there are no senior members of these horrible companies in Linkedin

**northernladuk** · 2 March 2023, 17:50

Originally posted by Londonup View Post

How a company can get away with this?

I have a written email where they commit to pay any incurred penalties becasue of the delays. Now, they dont reply and the penalty increases. I dont know what to do...

Please let me know if you know someone in SJD which I can contact.

PT: Its very interesting to see that there are no senior members of these horrible companies in Linkedin

In the old days you could have mentioned it to Simon Dolan who frequented these forums but it all went south when he sold it to faceless venture capitalists.

I'd just hunt around their website, linkedin, whatever to find any old telephone number you can and just ring it endlessly.

**PerfectStorm** · 2 March 2023, 20:00

SJD, Nixon Williams, Parasol and the like have effectively gone out of business by all accounts. They're not going to hang a sign on the door saying "sorry, closed" - take what you see to be the case and move on.

**pkm** · 2 March 2023, 20:05

I've been with SJD for years. I did not leave when they got hacked. The move to freeagent has not given me trouble. There can be some delays for year end accounts but they've completed it for me well within the time frame. Looks like you've burned some bridges with SJD as that has not been my experience.

**PerfectStorm** · 2 March 2023, 20:11

Originally posted by pkm View Post

I've been with SJD for years. I did not leave when they got hacked. The move to freeagent has not given me trouble. There can be some delays for year end accounts but they've completed it for me well within the time frame. Looks like you've burned some bridges with SJD as that has not been my experience.

This you lad? https://forums.contractoruk.com/acco...-or-going.html

If enough people have had such a negative, actually an abusive experience with them, because it's not happening to you now doesn't mean it won't

This company don't answer the phone, don't respond to emails, notified customers of a data breach a year after it happened, have effectively half done a moonlight flit

How many more signals do you want or need to get out?!

"But he said he loves me..."

**pkm** · 2 March 2023, 20:45

Originally posted by PerfectStorm View Post

This you lad? https://forums.contractoruk.com/acco...-or-going.html

If enough people have had such a negative, actually an abusive experience with them, because it's not happening to you now doesn't mean it won't

This company don't answer the phone, don't respond to emails, notified customers of a data breach a year after it happened, have effectively half done a moonlight flit

How many more signals do you want or need to get out?!

"But he said he loves me..."

Certainly me. I did think about leaving at the time but I did not. I did not go shouting at them with complaints after complaints. That only makes matters worse. They moved me to FA. I still had doubts but I've not had problems since. I'm not recommending them for anyone. But I can't say I've had issues like the OP had when I haven't. I may still move in the near future but for the moment I'm OK with my accountant (e.g. she leaves the company).

**malvolio** · 2 March 2023, 21:05

Originally posted by pkm View Post

Certainly me. I did think about leaving at the time but I did not. I did not go shouting at them with complaints after complaints. That only makes matters worse. They moved me to FA. I still had doubts but I've not had problems since. I'm not recommending them for anyone. But I can't say I've had issues like the OP had when I haven't. I may still move in the near future but for the moment I'm OK with my accountant (e.g. she leaves the company).

Missing two jey deadlines ignoring my instructions re salary, buggering up my year end numbers and costing me fines with HMRC...

Yeah, of course I should have stayed with them. How certain sare you that the service you're getting is any good or bears any relation to reality? 'Cos I'm not...

Living a Nightmare with SJD Accountancy