Nixon Williams hit by Cyber Security incident

[Whitelime]

I forwarded the above letter too.

I presume you received the response with a copy of the privacy statement and the following:

"We will follow our processes regarding your subject access request.

In terms of the other information sought in your email, the majority is covered off by our privacy notice, which I have attached for you. For security and legal reasons, it is not possible for us to address the remainder of your queries."

They've given up, haven't they? :/

Me too.... what's the next step(s)?

[Lance]

Me too.... what's the next step(s)?

wait 30 days from the date you sent it. If no answer then they have breached and you can report to the ICO.
They will likely answer so see it provides the answers you need, and if not I'm not sure of the next steps. The clock is ticking though.

[Whitelime]

wait 30 days from the date you sent it. If no answer then they have breached and you can report to the ICO.
They will likely answer so see it provides the answers you need, and if not I'm not sure of the next steps. The clock is ticking though.

As an ex-customer (only since last year unfortunately), I had absolutely no contact from NW with regard to the breach. Is that in itself enough to file a complaint with the ICO I wonder?

As you say, I'm sure the response will just be a box ticking exercise and we'll be none the wiser.

[Kess]

As an ex-customer (only since last year unfortunately), I had absolutely no contact from NW with regard to the breach.

I'm still a customer and haven't received any updates for 2 weeks (and that was just a bland message from the Optionis CEO). What a useless bunch.

[pkm]

seriously????
You're going to continue to pay them even though they are likely to go bust and not do your year end accounts? Even if they don't go bust they're going to take 6 months at least to do those, so you're paying them for another half a year.

Yeah Lance. They also do my business insurance which comes out of the direct debit. Optionis is pretty big - no indication of going bust. My accountant is responding and my freeagent is up. I've not been known to cut and run . Partly the reason my contracts last so long. I'll wait a bit and see. I may regret it. Only time will tell.

[PerfectStorm]

Can someone recommend a way of sending special/registered delivery post online? I seem to remember a site that let you upload a letter and they'd post it without having to queue up at the post office.

[eek]

Send Letters Online In The UK - Upload A PDF And We'll Post Your Mail (ukpostbox.com)

[courtg9000]

Send Letters Online In The UK - Upload A PDF And We'll Post Your Mail (ukpostbox.com)

Thanks for this mate. Much appreciated

[TerminallyDisappointed]

Me too.... what's the next step(s)?

I've forwarded my original request and response to the ICO and instigated a complaint.

[PerfectStorm]

Send Letters Online In The UK - Upload A PDF And We'll Post Your Mail (ukpostbox.com)

Thank you