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Create Azure user from ServiceNow ticket

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    Create Azure user from ServiceNow ticket

    Hello clever peeps

    As per the title, is there a way to take a Request ticket in ServiceNow and on change of state (e.g. approved) trigger something that will set up a user account in Azure AD?

    Links to documentation would be fab

    TIA

    #2
    Create a PowerShell activity (servicenow.com)

    and

    New-ADUser (ActiveDirectory) | Microsoft Docs

    The first is how to trigger a powershell activity from servicenow - the latter how to create a AD user from within powershell

    A bit of searching should give you examples on how to do both.
    merely at clientco for the entertainment

    Comment


      #3
      Actually a second google search gives me Orchestration example - Active directory user management | ServiceNow Docs

      is servicenow's website so bad that it makes the CUK forum search engine look usable?
      merely at clientco for the entertainment

      Comment


        #4
        Originally posted by eek View Post
        Create a PowerShell activity (servicenow.com)

        and

        New-ADUser (ActiveDirectory) | Microsoft Docs

        The first is how to trigger a powershell activity from servicenow - the latter how to create a AD user from within powershell

        A bit of searching should give you examples on how to do both.
        new-adusers works if you have on-premise AD and sync to Azure. The Azure only equivalent is new-azureaduser... but....if you use "new-msoluser". It provides the option of setting a license with one command.
        See You Next Tuesday

        Comment


          #5
          Originally posted by ladymuck View Post
          Hello clever peeps

          As per the title, is there a way to take a Request ticket in ServiceNow and on change of state (e.g. approved) trigger something that will set up a user account in Azure AD?

          Links to documentation would be fab

          TIA
          at risk of going slightly

          have you done much with Azure Logic Apps to raise SNOW tickets?
          I might need to integrate Azure Sentinel to SNOW, and it seems well documented but you never know till you try.
          See You Next Tuesday

          Comment


            #6
            Originally posted by Lance View Post

            at risk of going slightly

            have you done much with Azure Logic Apps to raise SNOW tickets?
            I might need to integrate Azure Sentinel to SNOW, and it seems well documented but you never know till you try.
            Nope. Not a scooby, sorry.

            Comment


              #7
              Turns out clientCo may not have paid for Orchestration, so that's a pointless bit of investigation. Thanks though for the pointers.

              They seem to have avoided paying for pretty much all of the useful features (workflows being the current one I'm bashing my head against a wall over).

              Comment

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