Talking of build quality

[BrilloPad]

Hmmm Cojak Jiggling *drool*

Don't. She will go all stern again. Even the thought of that makes me need a lie down.

[SimonMac]

I did - the response was - 'oh, they all do that, just jiggle it a bit...'

Hmmm Cojak Jiggling *drool*

[cojak]

Have you thought about telling ClientCo to get you a new laptop?

I did - the response was - 'oh, they all do that, just jiggle it a bit...'

[SimonMac]

Have you thought about telling ClientCo to get you a new laptop?

[cojak]

Did you try standing there with your hands on your hips, glaring at it making it known you are very annoyed?

Yep, and only just managed to stop myself from throwing it out of the (home) office window.

[northernladuk]

Did you try standing there with your hands on your hips, glaring at it making it known you are very annoyed?

[cojak]

I never did manage it in the end, Mr C sorted it when he go home...

There's no point using the knife, the latch is inside the casing and sometimes the open button shifts and jams the latch, preventing it from opening.

Ah well...

[jamesbrown]

WHS

Although given that the latch is a simple piece of sliding metal, the fact that it's stuck is probably due to a foreign object being caught in the slot somewhere.

That'll be the knife.

[vetran]

Business card strong glossy one (try one from a Pimp or garage - plastic a lot of them). Slide in to left of latch over to right.

Or try bleeding the radiators.

[BrilloPad]

I used power tools.
worked for me

FTFY

Have you tried turning it off and on again?

And if not, try walking out of the door and back in again?

Sorry. I know this is technical. I just could not resist.

[SimonMac]

Have you tried turning it off and on again?

[Diver]

Can you slide a knife in to assist?

Shame this thread in not in general as I bet the congregation have a few witty suggestions.

Try a little (slight) sideways pressure on the upper leafe (screen section) as you press the button (not too much!) try it to both right and left. I had the same prob with one of my Dells and it was a piece of screen wipe cought up on the latch knob on the upper leaf.

worked for me

[Spacecadet]

Can you slide a knife in to assist?

Shame this thread in not in general as I bet the congregation have a few witty suggestions.

WHS

Although given that the latch is a simple piece of sliding metal, the fact that it's stuck is probably due to a foreign object being caught in the slot somewhere.

[BrilloPad]

Does anyone know how to open a (client) Dell laptop with a stuck latch?

Can you slide a knife in to assist?

Shame this thread in not in general as I bet the congregation have a few witty suggestions.

[cojak]

Does anyone know how to open a (client) Dell laptop with a stuck latch?