5 month old and my gfx dies!!!! Grrr!!!

[Durbs]

New card reinstalled and going great guns. Bulletstorm FTW.

If you want something mighty purdy to look at on it, the indie game Trine 2 is worth a shot, i'm playing it at the moment, its lovely.

[Scrag Meister]

New card reinstalled and going great guns. Bulletstorm FTW.

Took a month since sending the card off. If anyone from Scan.co.uk spots this then take note, RMAs where the component is not immediately available, and needs to be referred to your supplier, need to be remediated a lot quicker.

[NickFitz]

Likewise probably 15 years and never a problem. However if social media (and this is social media) reports a problem it could change people's perceptions the next time they think about making a big order.

Or, in the case of General, antisocial media

[Scrag Meister]

Card has arrived with the wife, at her office.

That's me occupied for a while tonight.

Perhaps some network games with my brother who is up for a few days.

[Scrag Meister]

Get the GTX680 and sell your old one on ebay when it comes back, that's what I'm doing anyway

680s are as rare as hen's teeth. It certainly sounds like a nice card if you can source one.

I have spoken to them this morning and they still had no answer from the supplier, so I told them I would take a credit and pay the difference for 580 GTX, will be arriving tomorrow.

Very disappointed with the time it has taken Scan to get the RMA sorted, and then only because I pestered them. They received my dead card on the 6th March! So that's nearly 4 weeks.

[yasockie]

So I sent the card back to the supplier.

It turns out that they no longer supply the card, and it is no longer available.

They have returned it to their supplier for repair or replacement.

Would you accept a repair? I'm not keen.
Interested to see what is offered as a replacement, if that is the route they take.
Also if at the end of this rigmarole they can't replace or repair and give me a credit , I only get a proportional credit considering the time I have used it.

So now the RMA process has been extended from the 7-10 days out to potentially a further 28 days.

Get the GTX680 and sell your old one on ebay when it comes back, that's what I'm doing anyway

[eek]

Have been ordering stuff from them for 10 years and this is the first thing I have been really naffed of about something.

Just give me a 590 for crying out loud.

Likewise probably 15 years and never a problem. However if social media (and this is social media) reports a problem it could change people's perceptions the next time they think about making a big order.

[Scrag Meister]

I always thought scan was good. I might have to look at overclockers for my next order.

Have been ordering stuff from them for 10 years and this is the first thing I have been really naffed of about something.

Just give me a 590 for crying out loud.

[eek]

I always thought scan was good. I might have to look at overclockers for my next order.

[Scrag Meister]

So I sent the card back to the supplier.

It turns out that they no longer supply the card, and it is no longer available.

They have returned it to their supplier for repair or replacement.

Would you accept a repair? I'm not keen.
Interested to see what is offered as a replacement, if that is the route they take.
Also if at the end of this rigmarole they can't replace or repair and give me a credit , I only get a proportional credit considering the time I have used it.

So now the RMA process has been extended from the 7-10 days out to potentially a further 28 days.

[Scrag Meister]

That's the second thread on busted GFX cards this week (EO was the other one I think)

Does your case have adequate air circulation? Do you vacuum for dust? Any OC?

Ventilation is fine, Coolermaster HAF 932 case with 3 x 120mm fans plus liquid cooling on CPU.

Never OC'd anything.

[MrRobin]

That's the second thread on busted GFX cards this week (EO was the other one I think)

Does your case have adequate air circulation? Do you vacuum for dust? Any OC?

[Scrag Meister]

My NVIDIA graphics card packed up not so long ago. Replaced it with an ASUS 6770 HD (ATI) and it seems happy enough. All I now need is a decent 3D monitor to go with it.

Hope you get your MB sorted out.

MB was fine, It was the Nvidia graphics that went up in smoke.

Scan have already given me an RMA number this morning, need to get it packed up tonight.

[pmeswani]

Bought an Asus Nvidia 570 GTX last September and yesterday evening it crackled and threw out a plume of smoke from inside the case.

Swapped in my old 470 GTX and it worked fine, which was a relief as I had no desire to whip the motherboard out.

RMA raised with Scan, now for the Customer Service experience. No problems years ago when I had to return a motherboard, hopefully its as fast this time around.

My NVIDIA graphics card packed up not so long ago. Replaced it with an ASUS 6770 HD (ATI) and it seems happy enough. All I now need is a decent 3D monitor to go with it.

Hope you get your MB sorted out.

[Scrag Meister]

Bought an Asus Nvidia 570 GTX last September and yesterday evening it crackled and threw out a plume of smoke from inside the case.

Swapped in my old 470 GTX and it worked fine, which was a relief as I had no desire to whip the motherboard out.

RMA raised with Scan, now for the Customer Service experience. No problems years ago when I had to return a motherboard, hopefully its as fast this time around.