Crapita

[SueEllen]

Some people have had no sleep for a few days.

Do you get to charge extra?
https://www.theguardian.com/business...age-it-systems

Capita, the outsourcing group that runs crucial operations for the NHS and the military, was still restoring online services for customers on Monday morning as it confirmed a cyber-attack was to blame for a major IT outage that hit clients including local councils on Friday.

The company was working over the weekend to try to repair systems for clients, which include agencies involved in critical national infrastructure. Some customers reported having to resort to using radios, pens and paper after the attack.

[edison]

I'm sure all those customers, including those classed as critical national infrastructure, did their due diligence to confirm Capita have robust BCP and DR procedures in place...

[Zigenare]

They clearly didn't, they were just miffed I was doing VMware on site before they had their big pants on.

I actually saved money by doing a hardware refresh for about £5-10k less than individual servers whilst enabling five nines assuming no idiot messes with it.

They even put the price up as my quote direct was cheaper than via corporate when they finally got on board.

Never apologise and FFS never explain to a twunt!

[vetran]

They thought you clearly did that to waste money.

They clearly didn't, they were just miffed I was doing VMware on site before they had their big pants on.

I actually saved money by doing a hardware refresh for about £5-10k less than individual servers whilst enabling five nines assuming no idiot messes with it.

They even put the price up as my quote direct was cheaper than via corporate when they finally got on board.

[SueEllen]

When it really matters and you are the "Vmware global team" you put the licenses for my five nines VMware installation on another continent then take that offline.
You know it makes sense!
Corporate screwed my beautiful super stable cluster up without telling me! Still miffed 15 years later.What s.

need a muppet emojie I want Gonzo!

They thought you clearly did that to waste money.

[vetran]

There is more than one Capita; it's a bit like the description of the old Shackleton aircraft; 20,000 rivets flying in close formation. The bit I worked with a while back also managed to screw up a client's database when their five nines datacentre* went offline for a day or two...



*For those unfamiliar with the term, a datacentre with 99.999% availability, meaning everything, including environment, servers, storage, power and networks are duplicated on hot standby and therefor always available. 0.001% of a year is about 5.25 minutes...

When it really matters and you are the "Vmware global team" you put the licenses for my five nines VMware installation on another continent then take that offline.
You know it makes sense!
Corporate screwed my beautiful super stable cluster up without telling me! Still miffed 15 years later.What s.

need a muppet emojie I want Gonzo!

[sadkingbilly]

There is more than one Capita;..

yeh, still all Crap though

[malvolio]

There is more than one Capita; it's a bit like the description of the old Shackleton aircraft; 20,000 rivets flying in close formation. The bit I worked with a while back also managed to screw up a client's database when their five nines datacentre* went offline for a day or two...



*For those unfamiliar with the term, a datacentre with 99.999% availability, meaning everything, including environment, servers, storage, power and networks are duplicated on hot standby and therefor always available. 0.001% of a year is about 5.25 minutes...

[SueEllen]

https://www.theguardian.com/business...tack-nhs-fears

A spokesperson for Capita, who was unable to access their own email, said in a statement dictated over the phone: “We are aware of a technical issue with our systems, which we are investigating.”

[SueEllen]

I wonder if they pay their Head of cybersecurity £57,000 as well......

[sadkingbilly]

oops.................
https://www.theguardian.com/business...tack-nhs-fears

'It also holds a contract with HM Revenue and Customs to automate some of the tax collection authority’s processes.'