Reply to: Brookson Nuisance Calls????

[tim123]

I was called by Brookson the other day too. But I was in, and spoke to the nice lady who said she'd make a note of me not being interested. I've no idea where they got my number from, and yes I am on the TPS.

Though if it is true that there's a seperate corporate TPS (website doesn't work at the moment), then that is pretty poor. My number is listed under my name, not the company name, so I don't see how they can be allowed to make that leap.

They can't!

Note to the Brookson's man - you have to check the domestic TPS list as well to make sure that the number you are calling is not a domestic line.

You can't call a domestic number for a "business" purpose just because some third party has told you it's a business number.

tim

[Beefy198]

I get google alerts pop up for the main CUK site, but never the forum... each to their own though.

I don't the odd cold call, it's business. It's when they call continuously or won't take no that I get annoyed

[cojak]

I find that replying in a firm manner always does the trick....

[Warrior]

Brookson

I dont work for Brookson, I do however work in a company also mentioned on this blog and have nuisance calls set up as its my area of expertise (not that I have to explain myself)!!!

[Fred Bloggs]

I got this thread through Google Alerts!

I got a call out of the blue by Brookson and didnt understand why, I used Freelance Euro and though I was getting a good deal. The fee's I was paying were widly higher than what the girl from Brookson said they would charge and I would get all the IR35 reviews I wanted.

I moved and will save near £500.00 per year, although it feels obtrusive in approach its worked for me - like the guy posted from register on CTPS but you may miss out!!

A scottish IT warrior.

OK, come clean. You work for Brooksons. It's so transparent it is beyond funny.

When I look at your fees, they're way higher than many offerings. Considering that most of the guys who were with you didn't get paid for weeks on end when the MSC legislation came in, I'm amazed you still have any clients. (Edited to say- I just checked and they're fees don't seem to be on the website anymore, at least not obviously so.)

Myself, I wouldn't touch them with a long pole.

[RichardCranium]

I vote

I got this thread through Google Alerts!

Not plausible.

[sweetandsour]

I've also had an unsolicited call from BT this week, so maybe they don't need to honour the TPS either.

They get around it under the guise of "calling you about your account".

Strangely it is always someone from Belfast and the matters about which they are calling are always to ask what I am paying for my calls to see if they could offer me lower costs.

[NickFitz]

I got this thread through Google Alerts!

Are we seriously expected to believe that you set up a Google Alert to let you know when people were discussing accountants?

[Sockpuppet]

I got this thread through Google Alerts!

I got a call out of the blue by Brookson and didnt understand why, I used Freelance Euro and though I was getting a good deal. The fee's I was paying were widly higher than what the girl from Brookson said they would charge and I would get all the IR35 reviews I wanted.

I moved and will save near £500.00 per year, although it feels obtrusive in approach its worked for me - like the guy posted from register on CTPS but you may miss out!!

A scottish IT warrior.

[VectraMan]

I was called by Brookson the other day too. But I was in, and spoke to the nice lady who said she'd make a note of me not being interested. I've no idea where they got my number from, and yes I am on the TPS.

Though if it is true that there's a seperate corporate TPS (website doesn't work at the moment), then that is pretty poor. My number is listed under my name, not the company name, so I don't see how they can be allowed to make that leap.

I've also had an unsolicited call from BT this week, so maybe they don't need to honour the TPS either.

[Warrior]

Brookson

I got this thread through Google Alerts!

I got a call out of the blue by Brookson and didnt understand why, I used Freelance Euro and though I was getting a good deal. The fee's I was paying were widly higher than what the girl from Brookson said they would charge and I would get all the IR35 reviews I wanted.

I moved and will save near £500.00 per year, although it feels obtrusive in approach its worked for me - like the guy posted from register on CTPS but you may miss out!!

A scottish IT warrior.

[Fred Bloggs]

Couldn't register my Co number as it's already registered as a home number

[AndrewSloan]

Brookson Calling

In response I would like to investigate this complaint and ensure no further calls are made to Mr A Noyd.

Please would you allow me to discuss this with you, I am contactable via phone 01925 235 727 or e mail andrew.sloan@brookson.co.uk

[pmeswani]

I would like to respond to Mr A Noyd, I am the New Business Manager at Brookson.

We are contacting Ltd companies to offer our accountancy services, in order to do this we look at companies house where the information is available publicly.

In order to satisfy the Information Commissioners Privacy and Electronic Communications Regulations 2003 which are concerned with the way in which organisations send marketing material by electronic means (that is by 'phone, fax, and email) we screen all leads against the Corporate Telephone Preference Service (CTPS). This is to ensure we do not make unsolicited calls for direct marketing purposes where the subscriber has notified that he or she does not wish to receive such calls.

I would like to investigate this further if possible - specifically around the number of attempts made to you, the guidelines Brookson have adopted with regards to calling have been put in place with the ICO's guidelines at the forefront of what we do. Would it be possible to discuss this with you? My contact number is 01925 235 727 or e mail andrew.sloan@brookson.co.uk.

I would recommend that you subscribe to the Corporate Telephone Preference Service which runs separately from the Telephone Preference Service and covers Ltd companies listed on companies house - details are held at http://www.tpsonline.org.uk/ctps/what/

Do these spam become any more obvious?

[Mr A Noyd]

I have just had another call and they are an accountancy firm apparently.

After telling them that I was not interested and they should stop calling me as I am on the telephone preference service the smug adviser told me that the were allowed to call me as the call was about my company and not me!!!!!!!

I have now registered for the Corporate Telephone Preference service (http://www.tpsonline.org.uk/ctps/what) which although takes up 28 days to be activated will stop them calling me again (and again) and wasting my time.