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most of them - but I had to tell one I did not have enough time to give them a proper kicking so they would have to wait until morning.
my boss recently told everyone we had to be nice to the users!
then he found out I was on support this week - during the big release. he said "I am so pleased to have my best support person on for the big release". I said "you know why I am best at support?". he said "no". I said "because I treat the users like sh1t". He knows it is true...
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