Originally posted by eek
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WTT touched on the custom portal/app point. Their view was that if the portal was just a means to communicate data to and from accountant and client, then that in itself was very unlikely to be enough to overturn the accountancy exemption. If, however, the portal was providing automated advise/actions on behalf of the client then they could see how that could be challenged - you arguably haven't subscribed to an accountant but to an algorithm.
I imagine the defence would centre around the fact that the accountants formulated the algorithm to provide custom recommendation per PSC. As long as the PSC can and did choose to challenge/ignore/over rule that advise occasionally, I can see that being a useful fact.
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