RBS 'Computer Glitch'

[Mich the Tester]

Guaranteed.

Is it wrong to hope for big headlines in the papers saying 'RBS/Natwest system breakdown caused by offshore IT company'?

[AtW]

Does anyone know where SY01 is working?

Not any more...

[minestrone]

Is it wrong to hope for big headlines in the papers saying 'RBS/Natwest system breakdown caused by offshore IT company'?

I was going to write the same thing, it will of course be hidden but it will be bob.

[SimonMac]

Why the past tense? Still going on, with regular apologies from the NatWest Twitter account - they also sent me a grovelling SMS earlier, even though I haven't been affected

Snap same here, I could do most stuff yesterday, tried to send money earlier today and it failed

[scooby]

just this minute had the text saying "due to system issues, any money credited overnight may not show in your balance. we are working to fix and apologise for the inconvenience"

[d000hg]

I was going to write the same thing, it will of course be hidden but it will be bob.

It doesn't matter a damn who wrote the code, the people testing and reviewing and managing deployment/backup and emergency scenarios are the ones who are to blame and I very much doubt those roles are all off-shored.
All code has bugs - Bobcode might be more buggy but eventually even a team of ace developers will drop clangers. And even if the bugs don't get detected, not having adequate disaster recovery can't really be blamed on Bob.

To automatically suggest a major problem is down to offshore devs is borderline racist really.

[Spacecadet]

Did anyone listen to Radio 4 at lunch time

Some "expert" being interviewed blamed it on "Banking systems which have been in place since the 70's which haven't been replaced yet and are starting to creak"

[Mich the Tester]

It doesn't matter a damn who wrote the code, the people testing and reviewing and managing deployment/backup and emergency scenarios are the ones who are to blame and I very much doubt those roles are all off-shored.
All code has bugs - Bobcode might be more buggy but eventually even a team of ace developers will drop clangers. And even if the bugs don't get detected, not having adequate disaster recovery can't really be blamed on Bob.

To automatically suggest a major problem is down to offshore devs is borderline racist really.

I tested for a year or so at a very large bank in NL that will remain nameless. Some critical features in systems were simply impossible to test because the lawyers would not allow us to use production data and the compliance officers would not allow us to make fake data for testing. They also wouldn't give us access to anonymised data as according ot the compliance people that's still real data and contractors may not see it. A big migration program was tested by a tool written by the supplier of the ETL code and the bank's testers were allowed no explanation of the tool. Huge chunks of software went into prod without testing; eventually I just left, having been 'requested' several times in the style of Adolf Hitler 'requesting' that some subordinate do something to sign off test reports and acceptance notes that PMs had written for me. I refused a few times too often.

Oh, and I don't suggest it's caused by Bob; Bob is managed by someone and someone decided to offshore critical operations; those are the people I blame, not Bob. Bob's just a bloke trying to make a living.

[doodab]

It's a diversion. When it comes back online millions will have disappeared, and several contractors too.

[minestrone]

It doesn't matter a damn who wrote the code, the people testing and reviewing and managing deployment/backup and emergency scenarios are the ones who are to blame and I very much doubt those roles are all off-shored.
All code has bugs - Bobcode might be more buggy but eventually even a team of ace developers will drop clangers. And even if the bugs don't get detected, not having adequate disaster recovery can't really be blamed on Bob.

To automatically suggest a major problem is down to offshore devs is borderline racist really.

It will be offshore.

And I never said it would be dev.