It's beginning to get on my tits. Last month I went to B&Q bought 13 items for about £40 paid on credit card. The cusomer advisor then just looked at me blankly. 'Can I have a bag?', '5p' came the reply. I don't have 5p, a shrug of the shoulders. I picked my stuff off vowing next time they could keep all the stuff.
Just been into WHSmiths to buy a book(of a personal nature). Went to the counter, the fat fooking gurning shop assisting cretin behing the counter barely looked up. Took the book, added a voucher. Then a leaflet. Then another voucher. My credit card went through. He then placed a credit card receipt on top. Then the receipt. Not saying a word.
"Can I have a bag please?" '1p' he replied. 'I don't have 1p'. Silence. Big queue building.
I offered my card. 'I'm not doing that it's stupid'.
'Fine. If you no bag. No sale. Refund me the money'
Not a word, refunded me the money & I left. WTF is wrong with customer service in this country.
Just been into WHSmiths to buy a book(of a personal nature). Went to the counter, the fat fooking gurning shop assisting cretin behing the counter barely looked up. Took the book, added a voucher. Then a leaflet. Then another voucher. My credit card went through. He then placed a credit card receipt on top. Then the receipt. Not saying a word.
"Can I have a bag please?" '1p' he replied. 'I don't have 1p'. Silence. Big queue building.
I offered my card. 'I'm not doing that it's stupid'.
'Fine. If you no bag. No sale. Refund me the money'
Not a word, refunded me the money & I left. WTF is wrong with customer service in this country.
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