Originally posted by Pondlife
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I used to love SAP
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Originally posted by JamJarST View PostSpot on .... Mich you should change your name to "Mich the user"
A tester from the context-driven school of testing would have found this. One of the TMap scripting crowd wouldn't.And what exactly is wrong with an "ad hominem" argument? Dodgy Agent, 16-5-2014Comment
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If you force a user to fill something in, he will fill something in.
If you force someone to spend a lot of time on something he doesn't have time for, he will find a way of spending less time on it.
If you force someone to do something complicated and boring, he will find a way of making it easy and fun.
You have very little control over what 'something' is.And what exactly is wrong with an "ad hominem" argument? Dodgy Agent, 16-5-2014Comment
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Originally posted by Mich the Tester View PostIf you force a user to fill something in, he will fill something in.
If you force someone to spend a lot of time on something he doesn't have time for, he will find a way of spending less time on it.
If you force someone to do something complicated and boring, he will find a way of making it easy and fun.
You have very little control over what 'something' is.
Allowing a trader to select a 'dummy' customer is unforgivable. How did they ever get paid for the trade?Comment
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Originally posted by Pondlife View PostTrue, but these are issues that should have been solved during design & implementation. This is what happens when you use piss-poor consultants who don't understand the business or process.
Allowing a trader to select a 'dummy' customer is unforgivable. How did they ever get paid for the trade?
You're looking at this from a traditional IT point of view, going through business case, design, build, test, acceptance etc; that whole process has a fatal flaw; it assumes that the user knows what he wants. The user doesn't know what he wants; he has a vague idea of how he wants his business to work, but really doesn't have a clue of how to get the technology to support that. A tester who is restricted to only testing and reporting functionality cannot give that user the information he needs, which is what risks are associated with going into production and what possible benefits there will be. The tester has to break out of his IT mindset and place himself in the shoes of the user and the business owner; don't just test the screens and the batches, but test the whole thing; application, business, interaction with the ouside world etc. I actually don't care if an issue is technical, functional, business related, user related, support related, design related etc; it's an issue, and thereby forms a risk for the customer. Working out how to categorise and solve the issue is the next step.And what exactly is wrong with an "ad hominem" argument? Dodgy Agent, 16-5-2014Comment
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Originally posted by Pondlife View PostAllowing a trader to select a 'dummy' customer is unforgivable. How did they ever get paid for the trade?
Allowing bad IT to cripple the business is unforgivable.While you're waiting, read the free novel we sent you. It's a Spanish story about a guy named 'Manual.'Comment
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Originally posted by doodab View PostLess unforgivable than preventing them from booking the trade or even making it at all?
Allowing bad IT to cripple the business is unforgivable.And what exactly is wrong with an "ad hominem" argument? Dodgy Agent, 16-5-2014Comment
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Originally posted by Mich the Tester View Postit's an issue, and thereby forms a risk for the customer. Working out how to categorise and solve the issue is the next step.
Of course you can't adopt that sort of approach when everything is outsourced.While you're waiting, read the free novel we sent you. It's a Spanish story about a guy named 'Manual.'Comment
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Originally posted by doodab View PostAnd the step after that is a pointless argument about whether or not it's a "bug". It's damaging the bottom line so just ******* fix it!
Of course you can't adopt that sort of approach when everything is outsourced.And what exactly is wrong with an "ad hominem" argument? Dodgy Agent, 16-5-2014Comment
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I've two projects involving HR BW data munging. For both, the timesheet is an Excel spreadsheet. I get all the kerching for working with SAP HR, and none of the hassle of actually having to use it.Down with racism. Long live miscegenation!Comment
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