Originally posted by Jog On
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Reply politely and professionally, in very small letters.And what exactly is wrong with an "ad hominem" argument? Dodgy Agent, 16-5-2014 -
To be honest I cant recall any permies being rude to me, perhaps its the carefully constructed 'Columbo- like' persona I give off, maybe I'm too 'mumsie' or maybe its because I'm friendly, polite and buy REALLY nice choccie biccies for the team.Originally posted by Jog On View Post
But all I do know is that when someone is getting angry with you, the most annoying thing to do is remain calm and polite - like Zippy said, It Really pisses 'em off
I'm sorry, but I'll make no apologies for this
Pogle is awarded +5 Xeno Geek Points.
CUK University Challenge Champions 2010
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Just had a chat with another member of staff showing me an email from a permie with a torrent of abuse in capital letters. Must be something in the water at the minute!
Last edited by Hawkeye; 17 February 2010, 13:00.
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Originally posted by the_duderama View Post
I take the opposite approach - behind every all-capitals rant from an end user there may be (to paraphrase RC) chest potatoes and stiletto FMBs in need of a soothing word directly from the developer . . .Comment
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Punch. Then move on.Originally posted by Jog On View PostIf you think my attitude stinks, you should smell my fingers.Comment
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Oh yes - I love that tactic! Even better if you lace it with slight condescension. It never translates well when written down in a complaining email, I find...Originally posted by Zippy View Post
"Cojak said that she goes an extra mile for users with special needs"....
"I can put any old tat in my sig, put quotes around it and attribute to someone of whom I've heard, to make it sound true."
- Voltaire/Benjamin Franklin/Anne Frank...Comment
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Works every timeOriginally posted by cojak View PostOh yes - I love that tactic! Even better if you lace it with slight condescension. It never translates well when written down in a complaining email, I find...
"Cojak said that she goes an extra mile for users with special needs"....
I also find I can get away with murder because of my accent.Comment
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Is it Indian?Originally posted by norrahe View PostWorks every time
I also find I can get away with murder because of my accent.'CUK forum personality of 2011 - Winner - Yes really!!!!
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