Originally posted by ladymuck
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It will work properly when you are Chancellor of the Exchequer."You’re just a bad memory who doesn’t know when to go away" JR -
Well universal Credit was a pretty big shake-up on the benefits side, and that went pretty badly.Originally posted by MaryPoppinsI'd still not breastfeed a naziOriginally posted by vetranUrine is quite nourishingComment
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Actually it went quite well, think of the millions moved over with mostly no issues. It would have gone a lot better if the MPs who wrote the specifications had understood its customers.Originally posted by d000hg View PostWell universal Credit was a pretty big shake-up on the benefits side, and that went pretty badly.
1. weekly paid minimum wage workers don't have a 6 week buffer before they get paid, that was obvious.
2. If you don't carefully define what constitutes a reason for sanctions power mad scumbags will fling them about like cornflakes.
other really stupid stuff happened but the project actually worked.Comment
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When we're talking about critical benefits "quite well" is really pretty bad.Originally posted by vetran View Post
Actually it went quite well, think of the millions moved over with mostly no issues.
If your or my council tax gets screwed up and we have to spend weeks or months wrangling with the council to figure it out, that is annoying. If you stop getting benefits and you can't afford food that is awful. "mostly no issues" doesn't really cut it for the thousands who were in that sort of situation. For them it was catastrophic. Can you imagine if your ability to feed your family relies on the council switch-board operator, or the computer erroneously sanctions you and it takes months to resolve?
UC is IMO great in theory but was a devastating experience for a lot of people - we've links with local food banks and it was a common theme of new customers when the switch was going on.
Originally posted by MaryPoppinsI'd still not breastfeed a naziOriginally posted by vetranUrine is quite nourishingComment
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It didn't go well.Originally posted by vetran View Post
Actually it went quite well, think of the millions moved over with mostly no issues.
Far too many people were edge cases.
This took a lot of money and time to fix. Fine if you have savings but if you are on UC you don't have savings..."You’re just a bad memory who doesn’t know when to go away" JRComment
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As a project it went well, as an implementation of a new benefit system designed by moron MPs it predictably went badly. They are two separate things.Originally posted by SueEllen View Post
It didn't go well.
Far too many people were edge cases.
This took a lot of money and time to fix. Fine if you have savings but if you are on UC you don't have savings...
I did point out the failings in my post but you ignored them.Comment
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So it went well except for the implementation and design. Got it. The system was designed by the civil service, only the policy is designed by the government - bit like on the apprentice where they have a skilled design team trying to follow 4 people giving conflicting instructions "we want it to be cool but also very traditional, colorful but understated".Originally posted by vetran View Post
As a project it went well, as an implementation of a new benefit system designed by moron MPs it predictably went badly. They are two separate things.
I did point out the failings in my post but you ignored them.Originally posted by MaryPoppinsI'd still not breastfeed a naziOriginally posted by vetranUrine is quite nourishingComment
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The items I mentioned were defined in the law used to create the system. The civil service or technical people probably raised this but were ignored.Originally posted by d000hg View Post
So it went well except for the implementation and design. Got it. The system was designed by the civil service, only the policy is designed by the government - bit like on the apprentice where they have a skilled design team trying to follow 4 people giving conflicting instructions "we want it to be cool but also very traditional, colorful but understated".
But the figures suggest its as good than if not better performing than historical benefits and 5 million people are using it in a few short years.Comment
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If you go and read vetran's complete post he posted 2 reasons why it failed both of which can be pointed at the Government for not listening as they were both known issues on the day of the original announcement.Originally posted by SueEllen View Post
It didn't go well.
Far too many people were edge cases.
This took a lot of money and time to fix. Fine if you have savings but if you are on UC you don't have savings...merely at clientco for the entertainmentComment
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So what? He can't claim it failed and that it went well. Well, apparently he can, but it makes little sense.Originally posted by eek View Post
If you go and read vetran's complete post he posted 2 reasons why it failed both of which can be pointed at the Government for not listening as they were both known issues on the day of the original announcement.Originally posted by MaryPoppinsI'd still not breastfeed a naziOriginally posted by vetranUrine is quite nourishingComment
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