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Who the f*** designed T5? What an absolute mess, badly designed.
There's far worse out there. The lounges are nice, but if you're travelling pleb class, I admit it's not all that. Put it on expenses (difficult if your name is Scooty) and it's quite a pleasure, but otherwise it's a tad shambolic. The first time I travelled out of T5 was just after it opened, and it was a bit crap, but recently it's quite a lot better. T3 would be my choice, but you need to be going to the right place.
His heart is in the right place - shame we can't say the same about his brain...
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