Bank account fraud

[barrydidit]

I am amazed you only got 1 nasty comment here. It shows you are well liked! I would have got far more than 1...

Good point. Suits - £250? If they rinsed your account, how come they only got that much? Aren't you COTBAC?

[suityou01]

Good point. Suits - £250? If they rinsed your account, how come they only got that much? Aren't you COTBAC?

It's the limit for arranging for cash withdrawal without a card.

[AtW]

I have reported this to Action Fraud. Action Fraud.

They don't give a fook.

I've reported to them fraudsters who registered UK company with paid share capital in 100s of billions of pounds (yes that big) and nobody cared - least of all the Companies House.

[ASB]

It's the limit for arranging for cash withdrawal without a card.

Then it was a face to face transaction at the bank ?

So, since they are claiming it is you do a subject access request for the CCTV.

[SimonMac]

Which is why I don't have any money in any accounts.

HTH.

Ftfy

[Incognito]

Also the timeline starts yesterday morning when the miscreant contacted my mobile phone provider to order a new SIM. This got me disconnected so I wouldn't see my existing online banking account be deactivated and a new on re-registered using the mobile app. The miscreant could then just install the app, use his mobile number and enter my customer number and pin and weyhey.

I am at a loss as to how my SIM card got cancelled as you apparently need to quote the old sim number, which they wouldn't have had.

Again, any ideas how the phone got blagged? Cloned?

What's happened is that they've contacted your mobile phone provider and ordered a new SIM. This doesn't disconnect you, it's he first time the person pops it in a phone and registers it that disconnects you. What happens at that point as well is that the person in question then has a phone with your mobile number.

Ask your mobile phone provider when the SIM was ordered, ask them what address they sent it to. Don't say it's because you've been scammed, just say you're double checking they sent it to the correct address, that they haven't got recorded a typo.

Also, Rapport isn't an AV, it's simply a URL checker that routes your request to their hosted service and ensures you're actually browsing on the site and haven't been redirected to anybank.couk.ru

[meridian]

How could they have read your password without some malware on your machine ?

The VPN solution sounds good.

It's all getting a bit confusing and Walter Mitty-ish now, it may or may not have been a cash withdrawal. Maybe with masks.

[BlasterBates]

It's all getting a bit confusing and Walter Mitty-ish now, it may or may not have been a cash withdrawal. Maybe with masks.

I see, the fake DNS got him to log on to their malicious website.

Effectively this is like clicking on a phishing e-mail and then they get all his details.

Trusteer Rapport is supposed to stop this kind of attack. So even if it isn't the best solution, better to have it installed or something similar.

[SueEllen]

Trusteer Rapport is supposed to stop this kind of attack. So even if it isn't the best solution, better to have it installed or something similar.

Most banks offer this for free as standard for windows machines.

If you don't have it installed and use a Windows machine for banking that it is compatible with they can argue you are at fault.

[darmstadt]

Most banks offer this for free as standard for windows machines.

If you don't have it installed and use a Windows machine for banking that it is compatible with they can argue you are at fault.

Not mine nor many other by the looks of it: https://www.trusteer.com/support/rap...allation-links I have TAN/PAN/TIN whatever and Frau D. has little calculator type thingy which you point at the screen or something. So far, so good after 10 years of using the stuff never been caught out. I never use open wi-fi but I have used hotel wi-fi but my credit cards alll use some form of trusted payment method, primarily they'll SMS you a code to enter to clear payment.