Agency online timesheet/self-billing - hate them

[psychocandy]

Am I the only one who'd rather just do it themselves?

Current agencies online timesheet system is awful. Huge company and its just a complete mess to be honest.

Got an issue with timesheet this week. Only way to get help with this is via a helpdesk number - you guessed it, premium rate.
Spent 10 mins (40p/min from mobile apparently) and gave up.

Nice bit of income generation by agency.

This particular agency also deal with admin staff who don't get paid so well and, for whom, each weeks paycheck is important. I can imagine they'd have an issue with spending money to get it sorted. If your getting minimum wage you dont want to spend £5-£10 on phone calls making sure you get paid.

I can't be arsed to wait on hold for days so have emailed my contact at agency now and asked them nicely to get it sorted.

[tractor]

...

Am I the only one who'd rather just do it themselves?

Current agencies online timesheet system is awful. Huge company and its just a complete mess to be honest.

Got an issue with timesheet this week. Only way to get help with this is via a helpdesk number - you guessed it, premium rate.
Spent 10 mins (40p/min from mobile apparently) and gave up.

Nice bit of income generation by agency.

This particular agency also deal with admin staff who don't get paid so well and, for whom, each weeks paycheck is important. I can imagine they'd have an issue with spending money to get it sorted. If your getting minimum wage you dont want to spend £5-£10 on phone calls making sure you get paid.

I can't be arsed to wait on hold for days so have emailed my contact at agency now and asked them nicely to get it sorted.

Typical user.....you can't work a timesheet electronically so you want to go backwards instead of following instructions

I love electronic timesheets and self billing - means I have to do less for more

The best thing about it is at the end of any contract, you get an immediate confirmation from the client that they have signed the timesheet so there can be no sneaky business from the agent about it.

[jamesbrown]

Is there anything you don't hate?

[TestMangler]

Is there anything you don't hate?

Job Seekers Allowance, apparently.

[psychocandy]

Job Seekers Allowance, apparently.

Love JSA and especially free money off you lot of mugs.

[psychocandy]

Typical user.....you can't work a timesheet electronically so you want to go backwards instead of following instructions

I love electronic timesheets and self billing - means I have to do less for more

The best thing about it is at the end of any contract, you get an immediate confirmation from the client that they have signed the timesheet so there can be no sneaky business from the agent about it.

Yeh if it works. This particular agencies one is crap.

[kingcook]

I don't mind online timesheets.

Self-bill is a different argument though. It creates more work for me WRT waiting for an invoice to be sent to me via email then ensuring all the details are correct. Not much I admit, but still i'd rather be worrying about something else.

[tractor]

...

I don't mind online timesheets.

Self-bill is a different argument though. It creates more work for me WRT waiting for an invoice to be sent to me via email then ensuring all the details are correct. Not much I admit, but still i'd rather be worrying about something else.

It cannot be any more work than checking your own invoices can it? You do check your own invoices....?

[TheFaQQer]

Am I the only one who'd rather just do it themselves?

Current agencies online timesheet system is awful. Huge company and its just a complete mess to be honest.

So don't use their system for generating invoices, they can't force you to do it.

I'm not sure how doing your own invoices gets you away from completing a timesheet in the required format though.

[Contreras]

So don't use their system for generating invoices, they can't force you to do it.

I'm not sure how doing your own invoices gets you away from completing a timesheet in the required format though.

WTFS. Just say no.

Also nothing to stop you produce your own paper timesheets for sign off by a manager on site. In addition to the agency/client's electronic timsheet that is. I've done this and client has always been happy to oblige.