Am I the only one who'd rather just do it themselves?
Current agencies online timesheet system is awful. Huge company and its just a complete mess to be honest.
Got an issue with timesheet this week. Only way to get help with this is via a helpdesk number - you guessed it, premium rate.
Spent 10 mins (40p/min from mobile apparently) and gave up.
Nice bit of income generation by agency.
This particular agency also deal with admin staff who don't get paid so well and, for whom, each weeks paycheck is important. I can imagine they'd have an issue with spending money to get it sorted. If your getting minimum wage you dont want to spend £5-£10 on phone calls making sure you get paid.
I can't be arsed to wait on hold for days so have emailed my contact at agency now and asked them nicely to get it sorted.
Current agencies online timesheet system is awful. Huge company and its just a complete mess to be honest.
Got an issue with timesheet this week. Only way to get help with this is via a helpdesk number - you guessed it, premium rate.
Spent 10 mins (40p/min from mobile apparently) and gave up.
Nice bit of income generation by agency.
This particular agency also deal with admin staff who don't get paid so well and, for whom, each weeks paycheck is important. I can imagine they'd have an issue with spending money to get it sorted. If your getting minimum wage you dont want to spend £5-£10 on phone calls making sure you get paid.
I can't be arsed to wait on hold for days so have emailed my contact at agency now and asked them nicely to get it sorted.
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