Agency online timesheet/self-billing - hate them

[Andy Hallett]

Am I the only one who'd rather just do it themselves?

Current agencies online timesheet system is awful. Huge company and its just a complete mess to be honest.

Got an issue with timesheet this week. Only way to get help with this is via a helpdesk number - you guessed it, premium rate.
Spent 10 mins (40p/min from mobile apparently) and gave up.

Nice bit of income generation by agency.

This particular agency also deal with admin staff who don't get paid so well and, for whom, each weeks paycheck is important. I can imagine they'd have an issue with spending money to get it sorted. If your getting minimum wage you dont want to spend £5-£10 on phone calls making sure you get paid.


I can't be arsed to wait on hold for days so have emailed my contact at agency now and asked them nicely to get it sorted.

Cracking idea, many thanks

[kingcook]

It cannot be any more work than checking your own invoices can it? You do check your own invoices....?

Yes, I generate my own invoice in the accounting software that I use (Free agent). I check it beforehand.

Then I have to wait almost 1 week (in a non-blocking fashion) for the self bill invoice, and check that the dates and figures match those of the invoice I previously entered.

Then I have to spend my time on F.CUK moaning about how much I hate self bill invoices.

[speling bee]

Love JSA and especially free money off you lot of mugs.

Negotiate with your client to see if you can queue up at their offices every two weeks to sign your timesheet and invoice. You may feel more comfortable with that approach.