Originally posted by malvolio
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Seriously, do you think I've been walking onto client sites for the last 30 years and just saying "buy product XYZ" and then invoicing them for £500k and walking away? I wish!
I've been delivering solutions all that time. And quite happily without ITIL.
And, as I quoted, I've the top books from the worlds best SOA experts sat on my hard drive. I've just searched them again for ITIL - and, once again, there is not a single mention of it in any of them. I guess the worlds best experts are all "wrong" too.

Originally posted by malvolio
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