Ok, so this is my second contract since coming out of college. My Umbrella is Parasol.
I was called on Friday from an agency about a job that will last anything from 3 days to a few months and was offered the contract later that day. The job started today (Monday).
I gave them my Umbrella details, they exchanged info etc etc.
Monday morning came and I noticed that my online Parasol account is still stating there is no contract. I rang parasol and they said the agency has spoken to them and apparently sent the Contract through to them, however Parasol had not received it.
I rang the agency and they said they will send it through again... A few hours later I checked my online account again, and no contract. Gave a call to Parasol again to inquire... Nothing, they had not received it but where following up with the agency. They have been in contact and exchanged calls and emails (Both have told me this, so neither are fobbing me off with lies about being in contact), however... No contract.
I went to the clients company today and acquainted myself with them, let them know the situation. They're a large company and have received their contract from the agency.. All good for them.
When I got home, still no contract, it is now 7:58PM and no contract after numerous calls. The agency has informed me they are trying to sort it out and will tell me tomorrow, Parasol are saying that they are trying to follow up but unfortunately and understandably it is not their problem if they are not receiving it numerous times.
I am unsure whether I should crack on and wait it out (keeping the contract), or to ring the client tomorrow explaining (losing a days wage + possibly the contract being cancelled).
What do you guys thing my best options here are? Any advice?
I was called on Friday from an agency about a job that will last anything from 3 days to a few months and was offered the contract later that day. The job started today (Monday).
I gave them my Umbrella details, they exchanged info etc etc.
Monday morning came and I noticed that my online Parasol account is still stating there is no contract. I rang parasol and they said the agency has spoken to them and apparently sent the Contract through to them, however Parasol had not received it.
I rang the agency and they said they will send it through again... A few hours later I checked my online account again, and no contract. Gave a call to Parasol again to inquire... Nothing, they had not received it but where following up with the agency. They have been in contact and exchanged calls and emails (Both have told me this, so neither are fobbing me off with lies about being in contact), however... No contract.

I went to the clients company today and acquainted myself with them, let them know the situation. They're a large company and have received their contract from the agency.. All good for them.
When I got home, still no contract, it is now 7:58PM and no contract after numerous calls. The agency has informed me they are trying to sort it out and will tell me tomorrow, Parasol are saying that they are trying to follow up but unfortunately and understandably it is not their problem if they are not receiving it numerous times.
I am unsure whether I should crack on and wait it out (keeping the contract), or to ring the client tomorrow explaining (losing a days wage + possibly the contract being cancelled).
What do you guys thing my best options here are? Any advice?


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