Trying to give client's laptop back - being ignored

[SteelyDan]

If you're that concerned just send it back via your local post office recorded/signed for & claim the postage costs against your Ltd Co. expenses.
If you're not overly concerned & wish to drag this out, then just put it somewhere at your home where it won't get damaged & wait for them to contact you.
I know which one I'd do.

[MonkeysUncle]

In the same boat.
I got contract terminated beginning of Feb. I was told by the Agency they will send a courier to pick up the laptop and iphone. Havent heard zilch.
I even spoke to the asset manager at the clients about 3 weeks ago as a catch up and mentioned I still have the kit. He goes oh ill organise something.
Still havent heard anything.

Both are kept safe. I wont be chasing them.

[SueEllen]

I had that last year.

In the end I realised I had the contact details of a senior manager so contacted him. A week later the laptop was gone.

In my case it was because I had 2 laptops and their asset management system couldn't cope with that.

[_V_]

Contact the IT Security Lead, they tend to be more interested in risk presented by uncontrolled devices.

In a lot of big companies, even if you told them hackers were kicking the doors in right now, it would take 3 months for the company to react.

[TheCyclingProgrammer]

Is anyone in the office? If so I'd just pay for it to be sent back by courier and then send them an invoice for the return costs.

Alternatively, send them a letter by recorded delivery stating that you still have the laptop and will keep it stored safely for up to 6 months (or whatever you think is reasonable) after which time you will securely dispose of it.

[mookiemoo]

Similar situation

Client is in France - finished 26th October.

They paid expenses for me to ship it to them...... so I did using DPD - despite filling in the customs form correctly it got held up awaiting payment. Client took longer than three days to go and get it so it was sent back to me.

The whole experience was then repeated using UPS.

I've left and my contact has also left - so the situation their end won't improve.

I've now said they can either (1) arrange for a courier themselves to come and collect it from me or (2) I'll hand it into their clients office in the UK that I was working at,. They will arrange to send it to their French office internally where my clients staff are still on sit and can collect it from there.

Until then it sits in a corner - I'm giving it 12 months then I'm re-imaging it

[SueEllen]

Is anyone in the office? If so I'd just pay for it to be sent back by courier and then send them an invoice for the return costs.

Alternatively, send them a letter by recorded delivery stating that you still have the laptop and will keep it stored safely for up to 6 months (or whatever you think is reasonable) after which time you will securely dispose of it.

Laptops have value for 3 years from new.

[TheCyclingProgrammer]

Laptops have value for 3 years from new.

Then they’d better hurry up and arrange to get it back from OP!

[Fraidycat]

Then they’d better hurry up and arrange to get it back from OP!

Maybe its already 3 years old, or approaching that age and so they don't really care.

Currently clients also issues new laptops at the 3 year old mark, even if your current one still works fine.

[northernladuk]

Maybe its already 3 years old, or approaching that age and so they don't really care.

Currently clients also issues new laptops at the 3 year old mark, even if your current one still works fine.

I'm absolutely certain that is not the case at all. They need it back for security reasons regardless of anything else.