Originally posted by psychocandy
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For example. Conflict is a big cause of stress and many people just think you've got to go head to head or put up and shut up but there are loads of models like Thomas and Kilmann who put forward methods of dealing with it such as Competing, Compromising, Collaborating, Avoiding, and Accommodating. There are loads of other theories. If someone is struggling with conflict related stress and don't know terms like these then I think there is a good chance they can get better at it. If they are just too stressed to care then yes, that type of person won't be able to change.
I do think stuff like this and other soft skills should be part of a contractors approach, not just tech skills. We are gonna see it all dealing with so many clients over a career so being able to make it easier is surely a good thing no?
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