I share your feeling - after reading Qdos responses on this forum I was also under impression that it is unconditional.
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QDOS IR35 insurance
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There seems to be some confusion here and I apologise if I've propagated it - as I hope many will testify I'm always completely open about how our insurance products work. I said the policy isn't reliant on the written contract. Later in the same thread I said it was based on 'your perception of your actual working practices' - see here.
You can see the statements you confirm by adding the product and clicking continue on our online shop - you don't need to register or enter any details.
Without going into specifics on your query Squirrel, it was surrounding your client's interpretation of the substitution clause rather than the clause itself.Qdos Contractor - IR35 expertsComment
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Qdos - I appreciate all your help - I am happy with how things were resolved.
I am just thinking that 'perception' is a very vague term. i.e. I would have thought that as long as my contract includes substitution clause TLC35 covers me - my perception is that I can offer a substitute as this is what was agreed in writing.
But if the wording about substitute is 'not strong enough' it means TLC35 is not valid. So if someone purchases TLC35 with assumption that it is unconditional they might end up in trouble later - when they are investigated and TLC35 doesn't cover them.
If they have never used a substitute, they won't be able to prove that this was a genuine working practice (unless they thought about getting the end client to send an email to confirm this).
I am happy about TLC35 - no doubt about that. I just don't think it's unconditional as it is sometimes perceived. I will always get my contract reviewed, ask end clients to confirm substitution is possible as a working practice, and I will always double check that each of my contracts are covered by TLC35 before signing them
But that's just extra careful meComment
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Isn't it Bauer and Cottrell who do the renegotiation or do they draw a blank sometimes too?⭐️ Gold Star ContractorComment
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Qdos also negotiate on your behalf, but in my case this was non-negotiable as the wording was provided by the end client who didn't agree to be flexible.Comment
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Originally posted by PerfectStorm View PostIsn't it Bauer and Cottrell who do the renegotiation or do they draw a blank sometimes too?Comment
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Raising a claim
Hi folks, just wondered how long it takes to start a claim normally.
I opened a case two weeks ago, they came back saying I did not have a policy, so I sent my policy document.
It has been a week now and no contact.
I did chat to QDOS via the website chat - but they said it's a different department and they could not help.
Any suggestions welcome please.Comment
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