Leaving SJD Accountants

[Kitkatgirl]

Also leaving SJD

I've decide to leave anyway. Just as I did got the email that my Accountant was leaving.
They are trying to file my accounts - but cannot confirm filed.
Totally incompetent - not waiting for my year end.
They have some serious issues that need sorting

I'm having very similar issues with SJD. They used to be very good but have gone downhill over the past couple of years. My latest accountant (3rd in 3 years) has also just left. I have very little confidence that I'm being looked after anymore, meanwhile the fee is very high. Have you decided where you are going yet?

[Rookie]

SJD

I left SJD after 12 years after their service deteriorated. There are better (and cheaper) alternatives out there. My current accountant uses Freeagent which I think is fantastic.

[ravenscroft]

I'm having very similar issues with SJD. They used to be very good but have gone downhill over the past couple of years. My latest accountant (3rd in 3 years) has also just left. I have very little confidence that I'm being looked after anymore, meanwhile the fee is very high. Have you decided where you are going yet?

Yes I am in the process of going to Dolan Accontancy. Very helpful so far - but we are dealing with the mess/incompetance of SJD.
I didn't wait for year end - just went straight to them and entered details into FreeAgent - which is very good.
I tried the SJD software - but it was awful so used their spreadsheet.
At the moment SJD still did a RTI submission when they should have stopped which made my Month 2 Tax double what it should be, also triggereing wrong Tax notices - which all means I have just got off the phone to HMRC to try to correct - getting bounced around.
I suspect that behind the scenes SJD are in a mess
Yep with SJD for 10 years last 3 awful and lots of changes of accountant.

[malvolio]

Yes I am in the process of going to Dolan Accontancy. Very helpful so far - but we are dealing with the mess/incompetance of SJD.
I didn't wait for year end - just went straight to them and entered details into FreeAgent - which is very good.
I tried the SJD software - but it was awful so used their spreadsheet.
At the moment SJD still did a RTI submission when they should have stopped which made my Month 2 Tax double what it should be, also triggereing wrong Tax notices - which all means I have just got off the phone to HMRC to try to correct - getting bounced around.
I suspect that behind the scenes SJD are in a mess
Yep with SJD for 10 years last 3 awful and lots of changes of accountant.

That's funny, happened to me too, after leaving them at tax year end. Took us several months to straighten that one out. Clearly they haven't learned anything...

[Darren at Fox-Bartfield]

SJD

That's funny, happened to me too, after leaving them at tax year end. Took us several months to straighten that one out. Clearly they haven't learned anything...

Yep, you weren't the only one.....had a similar issue with a couple others as well as yours @Malvolio . The payroll processing team appeared to be in a different location from what I recall.

[ravenscroft]

Yep, you weren't the only one.....had a similar issue with a couple others as well as yours @Malvolio . The payroll processing team appeared to be in a different location from what I recall.

Payroll non-processing team more like. SJD used to supply at the beginning of every personal year a statement for PAYE and Salary. They don't do that anymore so you cannot 'see' ahead what your payments are until after the submission.
I sent them multiple emails/phone calls - please cancel RTI submissions - also reminding them that I am no longer a client and yet they have continued.

[DolanContractorGroup]

Yep, you weren't the only one.....had a similar issue with a couple others as well as yours @Malvolio . The payroll processing team appeared to be in a different location from what I recall.

We've had a few now. All fun trying to speak to HMRC and get resolved.

[Louisa@AardvarkAccounting]

We've had a few now. All fun trying to speak to HMRC and get resolved.

Us too!

Then the fun of having to file an EYU through Basic Tools to fix it

[Mr.Whippy]

I'm also in the process of leaving them after 11 years. In the last 2 years I've had multiple changes in accountants and lapses in service which have become too regular for my liking.

[Chart Accountancy]

We've had a few now. All fun trying to speak to HMRC and get resolved.

We had two recent occasions where they have missed to claim the employment allowance for clients who did qualify so another thing worth checking...